Clerical Officer / Specialist Dean's Advisory Office (Sick Leave Cover) (m/f/d)

Publication date:26 November 2025
Workload:100%
Place of work:St. Gallen

Job summary

The Dean's Advisory Office plays a vital role in supporting students and faculty. Join us for a collaborative work environment with great benefits.

Tasks

Support the smooth handling of the student life cycle for Master's students.
Provide information on study progress and communicate with students in German and English.
Assist students in complex academic situations and process exception requests.

Skills

Strong German and excellent English communication skills required.
Proficient in common office programs and eager to learn new IT applications.
Strong communication skills and a service-oriented attitude.

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About the job

The Dean's Advisory Office makes an essential contribution to the smooth running of studies and offers competent support and advisory services for students and lecturers.

Your tasks

As a member of our team, you support the smooth handling of the student life cycle for master's students and handle demanding administrative and system-related tasks
You provide information on general questions about the course of study, communicate in writing and orally with students, program leaders and lecturers in German and English
After an appropriate familiarization phase, you advise our students as a competent contact person in complex study-related situations and process applications for exceptions. In doing so, you apply both the legal bases and the general practice of the University of St.Gallen
You support students and lecturers in the administrative process of master's theses
In the area of bachelor's degrees, you provide information, issue certificates and produce second copies of official documents and certificates (e.g. diplomas)

Your profile

Confident German and excellent oral and written expression in English
Experienced handling of common office programs and interest in learning and working intensively with other specific IT applications
Quick comprehension as well as precise, efficient and independent working style
Strong communication skills and service orientation
Flexible personality with good team spirit and enjoyment in dealing with people
We also welcome applications from PhD candidates at the University of St.Gallen

"A place that creates knowledge" - As one of the leading business universities in Europe, the University of St.Gallen (HSG) is committed to educating over 10,000 students and, as one of the largest employers in the region, offers around 3,500 employees an attractive and innovative environment in research, teaching, continuing education and administration."