Head of Department, Integration and Pension Department (80% - 100%)

About the job

Your task is demanding and varied.
As a mature leader – and no, we do not mean your age – you bring the most diverse expectations into harmony. You absolutely need this ability as a process leader for integration and pension. Why? In this role, you are responsible for one of five process lines that carry out integration services and pension assessments. You accompany around 15,000 clients with health limitations through life – of course, not alone. You are supported by five team leaders, five subject matter experts, and around 90 employees.

You are an inspiring and inclusive leader with a strong understanding of business management contexts. Moreover, your enthusiasm for case triage at the IV office flows into your work, and you gladly discover opportunities for improvement. As the "subject lead" for triage, reducing waiting times for unclear cases, and their further processing, you coordinate and plan the corresponding efforts in working groups and projects within the IV office.

What else you should know: We see ourselves as a service company, and naturally, we expect this service orientation from you as well. Yes, you can tell – this is a truly demanding and equally exciting role. But this is exactly the challenge you are looking for, isn’t it? We look forward to meeting you soon.

You convince us with your skills.
For this demanding position, we expect a completed university-level degree (university/FH) in a related field and ideally additional training (e.g., in business administration, leadership, or social insurance) or the willingness to undertake further training. You bring solid leadership experience in the insurance sector, have a positive view of people, and a healthy critical perspective on yourself. You have a quick grasp, are solution-oriented, open to change, and handle differing interests constructively. Thanks to your strong management skills, you excel at drawing the right conclusions from key figure reports, implementing appropriate measures, and efficiently organising processes within the IV office team. You feel comfortable in a dynamic environment where you can make a difference.

We offer a lot.
SVA Zurich is the competence centre for social insurance. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our approximately 1,200 employees are above-average satisfied: meaningful work, flexible working hours with home office, good social benefits, and an appreciative "Du" culture. Would you like to develop professionally and personally? Welcome to us!

You don’t know SVA Zurich? It’s high time to get to know us: www.svazurich.ch/erleben
Further information
Our HR specialist, Stefanie Milivojevic, will be happy to provide you with further information. Phone 044 448 55 25