Clerk Individual Premium Reduction (80-100%)

Sozialversicherungsanstalt des Kantons Zürich SVA

Zürich

Key information

Publication date:07 January 2026
Workload:80 – 100%
Contract type:Permanent position
Place of work:Zürich

Job summary

Join SVA Zürich as a Sachbearbeiter/in for individual premium reductions! Enjoy a flexible work environment with great social benefits.

Tasks

Manage customer registrations and process premium reduction applications.
Ensure accurate calculations and timely payments to health insurers.
Communicate effectively with clients, insurers, and municipalities.

Skills

Commercial training with experience in insurance or similar fields.
Strong customer service orientation and communication skills.
Ability to work independently and in a team environment.

Is this helpful?

Clerk Individual Premium Reduction (80-100%)

Your task is demanding and versatile.

Those living in modest economic conditions receive a financial contribution towards the premiums for mandatory health insurance - the individual premium reduction.

After a thorough professional introduction, you will dive into our core business. Do you enjoy working independently and want to take responsibility? That is exactly what we expect from you in this role. You are responsible for processing your customer register. From receiving the application for individual premium reduction to the correct calculation of the contribution and ensuring the payment to the health insurers, you support our customers in line with our corporate values. You also process change notifications, check training documents for young adults in education, and arrange the payment of flat rates for recipients of supplementary benefits. You appreciate oral and written contact with your customers, health insurers, and municipalities. You enjoy conveying legal foundations and contexts clearly, courteously, and professionally. One thing is certain - it will never be boring for you as a customer advisor with us.

You convince us with your skills.

You have a commercial education and preferably bring experience in the insurance sector or a comparable environment.

Even if you want to change careers or re-enter, you are right with us. The main thing is that you are a personality who likes to think along, take initiative, and thrive in a dynamic environment. Personal responsibility and team spirit go hand in hand with you. Efficient work is a matter of course for you, whether it is demanding tasks or routine work. You are open, proactive, articulate in communication, and enjoy working in a team. With your high customer and service orientation, you know how to specifically address the needs of your customers. You like to work independently, are willing to learn, and want to develop personally and professionally. You think in networks and can flexibly handle the challenges of a dynamic environment.

You receive a lot.

The SVA Zurich is the competence center for social insurances. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our more than 1,000 employees are above average satisfied: a meaningful activity, flexible working hours with home office, good social benefits, and an appreciative informal culture. Do you want to develop professionally and personally? Welcome to us!

You don’t know SVA Zurich? It’s high time to get to know us: www.svazurich.ch/erlebenApply now

Further information

Our HR specialist, Katica Brdar, 044 448 51 15, will be happy to provide you with further information.