Assistant Banqueting Manager 100% (m/f/d)

Bürgenstock Hotels AG

New York

Key information

Publication date:08 August 2025
Workload:100%
Place of work:New York

Job summary

The Bürgenstock Resort Lake Lucerne, an iconic Swiss hotel, offers top-tier hospitality.

Tasks

Lead a banquet team to ensure smooth event execution.
Conduct regular training for team members and third-party staff.
Maintain quality control and hygiene standards at events.

Skills

Experience in upscale hospitality with a relevant qualification required.
Fluent in German and English, with other languages a plus.
Flexible, organized, and customer-oriented with a positive attitude.

Is this helpful?

An icon among Swiss hotels: The story of the Bürgenstock Resort Lake Lucerne began in 1873 – a story that still impresses and moves people today. High up on the Bürgenberg lies an oasis of relaxation and a place of first-class hospitality. The Bürgenstock Resort and its approximately 700 employees from 54 nations offer the perfect setting for dazzling moments that remain memorable.

Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior), and the Taverne 1879 (3*) are available to guests. Each of these establishments knows how to create a unique atmosphere. Ten restaurants, bars & lounges showcase culinary excellence; in the award-winning Alpine Spa and Waldhotel Spa, guests find ultimate relaxation. The Bürgenstock Resort is not only a dream destination for travelers from all over the world but also a workplace with an excellent corporate culture.

The resort ranks 4th among the best employers in Switzerland 2023 in the category of gastronomy, tourism, accommodation, entertainment, and leisure, and received the official certification as a "Great Place to Work" in Switzerland 2025. Two awards that fill the entire team with pride.

To strengthen our team, we are looking for an:

Assistant Banqueting Manager 100% (m/f/d)

Operational responsibility for the execution of events by leading a banquet team
Regularly conducting training sessions for your own team as well as for employees of third-party providers
Creating duty rosters with Mirus 3.0
Satisfying our demanding guests
Adhering to and implementing prescribed work processes and operational procedures
Ensuring quality control and hygiene standards

You have successfully completed service training in upscale gastronomy/hotellerie or hold a hotel management school degree. You have several years of experience in a comparable position, where it is advantageous if you have also worked with the Micros Symphony cash register program. You are fluent in German and English; any additional foreign language is an advantage. Your friendly and winning demeanor is complemented by an independent and organized working style. You are attentive, sales-oriented, flexible, resilient, and willing to assist with a new opening. You accept the associated extra effort as well as irregular working hours with shifts in the evening and on weekends. You keep an overview even in stressful situations and, together with your team, make every event an unforgettable experience.

You can expect a varied activity in a great team with many benefits, such as the staff house with a fitness studio, TV lounge, billiard room, and library. You receive discounts in the restaurants, at the hotel for overnight stays for you and your family and friends, discounts for tennis, golf, sports articles, and insurance. You can attend group courses at attractive prices and obtain REKA checks from us at preferential conditions. Travel by public transport is financially supported by the company, and parking spaces are offered at attractive prices. As an employee, you get access to the Beekeeper employee app, benefit from interesting further training and internal promotion opportunities, and much more. If you also identify with our values of enthusiasm, commitment, responsibility, and entrepreneurship (BEvU), then seize this unique opportunity for a varied role with great potential to learn new things and contribute to the success of the world-class resort in the heart of Switzerland.

We look forward to receiving your complete application documents with a cover letter, references, and photo.

Awards:

Swiss Location Awards «Switzerland's best meeting location»

World Travel Awards «Switzerland's Leading Luxury Hotel 2024»

World Spa Awards «World’s, Europe’s & Switzerland’s Best Hotel Spa 2024»

LHW Membership Awards «Remarkable Experience Award 2023»

Great Place To Work 2025

The New York Times’ «52 Places to Go in 2018»

Travel + Leisure «500 List 2021»

Handelszeitung «Best Employer in the Hospitality Sector 2023»

Falstaff Magazine «Best Hotel in Switzerland - No. 1»

Wine Spectator 2024 «Best Award of Excellence»