Payment Operations Specialist & Banking Relations Manager 80-100 % (m/f/d)

About the job

What makes this position attractive:
"Working with us means being part of an innovative team within the Bank Frick family. Together, we shape the banking of the future – with passion, curiosity, and a strong sense of community. Our daily work is characterised by exciting tasks, mutual respect, and an impressive growth trajectory that offers you diverse opportunities for personal and professional development. Become part of these two teams and make a valuable contribution by leveraging the diversity of our products and our innovative strength to enhance the importance of stable relationships with our counterparties. I look forward to meeting you."

"Shaping the Future of Payments – Join the Movement."
Michael Bresina, Head of Payment Operations & Banking Relations

Your tasks in Payment Operations

• Processing the entire payment transactions and monitoring payment systems
• Handling standing orders and processing direct debits (LSV)
• Booking debit card transactions
• Executing bank-to-bank payments and processing precious metal account transactions as well as account reconciliations
• Initiating and responding to SWIFT and email investigations as well as creating payment investigations for clients, client advisors, and correspondent banks
• Point of contact for payment transaction inquiries from client advisors, internal departments, or correspondent banks
• Creating and delivering reports
• Participating in projects and system tests for the implementation of new or improved applications, automations, digitalisations, and process optimisations

Your tasks in Banking Relations

• Managing, monitoring, and further developing the counterparty network (correspondent banks, brokers, custodians, and clearing systems)
• Ensuring appropriate market and currency access
• Identifying and onboarding new business partners as well as responding to KYC enquiries
• Ensuring compliance with regulatory and internal requirements
• Analysing and monitoring payment transaction and trading volumes
• Negotiating and reviewing terms, fee structures, and agreements of the counterparty network
• Controlling costs related to the agreed terms with counterparties
• Responsibility for structured escalation and incident management of the counterparty network
• Contract management of business partners in collaboration with internal departments

Your profile

• Completed banking training and/or higher education with a focus on finance/business administration
• Experience in a bank as a relationship manager or in trading & treasury, middle office, or operations
• Several years of solid professional experience in payment transactions (SIC, EUROSIC, SWIFT)
• Systematic, precise, and reliable working style with motivation to optimise processes
• Independent, communicative, proactive, and team-oriented personality
• Strong customer and service orientation
• Experience in participating in projects and process optimisations with a pronounced technical flair
• Very good German and English skills (level C1/C2)

Your benefits

• Short decision-making paths
  With us, you can act directly and quickly – flat hierarchies make it possible
• Health and leisure in focus
  We offer you a versatile internal programme for health promotion and leisure activities – because your well-being matters to us
• Fitness on site
  Stay in shape and use our in-house fitness centre with modern equipment and a wide range of group classes
• Modern workplaces
  Look forward to a comfortable workplace with height-adjustable desks and ergonomic equipment
• Young and dynamic teams
  Become part of a motivated team full of team spirit and energy. We work hand in hand for shared success
• Flexibility that suits you
  Enjoy flexible working hours and up to 28 days of holiday – depending on age
• Additional days off
  Benefit from up to 22 public holidays annually

Your first six months with us

In the first two to three months, a structured induction takes place. Internal processes, procedures, and the systems and programmes used are conveyed to build a solid understanding of the activities in payment operations/banking relations. Afterwards, more responsibility in the various tasks of the two specialist areas is gradually handed over so that you can take on responsibility in daily business.

If you have questions about the application process, please contact Silvan Flessati, Recruiting Office, by phone at +423 320 22 00 or by email at recruiting@bankfrick.li