HR Service Manager, 80-100% (m/f/d)

Zug

Key information

Publication date:14 August 2025
Workload:80 – 100%
Place of work:Zug

Job summary

Join Swiss Life as a central HR contact for 900 agents and support staff. Enjoy a dynamic work environment with great benefits.

Tasks

Manage the entire employee lifecycle from onboarding to offboarding.
Communicate professionally with offices on migration and insurance matters.
Handle sensitive data and support registration processes diligently.

Skills

Completed commercial training or equivalent, with HR experience preferred.
Strong service mindset with reliability and empathy.
Proficient in MS Office and fluent in German and Italian.

Is this helpful?

Your area of responsibility

You are the central point of contact for around 900 agents and 60 assistants across Switzerland – together with your team, you support them actively and competently in all personnel-related topics
From onboarding to offboarding: You take care of our agents and assistants throughout the entire employee lifecycle – from entry through all administrative HR processes, social insurance topics, to the handling of departures
In dialogue with authorities and institutions, you present yourself confidently – whether with migration, debt collection, or unemployment insurance: You communicate clearly, professionally, and solution-oriented – both in writing and verbally
Data management with responsibility: You handle sensitive information carefully, manage our administrative systems reliably, and actively support the registration process of our agents with the relevant advisory registers

Your strengths

You have completed a commercial or equivalent training – ideally, you have already gained several years of professional experience
Ideally, you bring know-how in the HR field – but motivated career changers with a flair for personnel topics are also warmly welcome
You enjoy administrative work, have a pronounced service orientation, and do not lose sight, patience, or fun even with a high workload.
Reliability, empathy, team spirit, and a positive attitude characterize you – you work organized, quality-oriented, and prioritize tasks purposefully and efficiently
Proficient use of MS Office is part of your daily routine
Very good German and Italian skills (preferably native language) and possibly good French skills complete your profile

Market-oriented base salary
In addition to the annual salary, a bonus may be paid depending on company success and individual performance
Between 25 and 30 vacation days
Recognition of service anniversaries every five years
Flexible working models
Mobile office
Time-out models
Flexible working models 58+
Internal training offerings
Support for external training and further education

About Swiss Life

With our individual pension and financial consulting, we accompany people in all life situations in preparing for their financial future and support them in shaping their lives in a financially self-determined way.