Front Desk & Quotation Specialist

Your team

Operations ensure secure and efficient processing of Pictet's banking transactions and investment funds. Our teams ensure that all activities comply with regulations and manage risks. By developing and maintaining a modern and robust infrastructure, we guarantee reliable and high-quality services for wealth management, asset management, and real estate.
Contribute to the preparation and transmission of customised financial documents and reports, verification of signature compliance and payment instructions.
You will play a central role in transforming our activities, driving the identification, implementation, and optimisation of automation and digitalisation solutions for our processes, while ensuring compliance with internal procedures and regulatory requirements and supporting the Bank's various business lines.

Your role

•    Ensure thorough review and compliance of client account structures before any payment authorisation.
•    Guarantee consistency between internal directives and the validity of signatures for payment instructions.
•    Prepare and provide contractual documents and financial reports necessary for client visits.
•    Generate customised financial reports upon request from managers and clients.
•    Be a driving force in the digital transformation of the service: identify, propose, and implement automation and artificial intelligence solutions adapted to Pictet's operational and regulatory reality.
•    Actively participate in the continuous improvement of working methods, promoting standardisation, reduction of manual tasks, and industrialisation of quality controls.
•    Respond to various requests from all the Bank's business lines concerning Client Register activities.

Your profile

•    CFC, Bachelor or Master degree, ideally complemented by initial experience in the banking sector (Operations or IT).
•    Versatility and curiosity: you enjoy learning, adapting, and evolving in a transforming environment, and you are not afraid to step out of your comfort zone to assist the team on varied topics.
•    Strong interest in automation, digitalisation, and new technologies, with the ability to design, maintain, or improve automated operational tools (Python, SQL, low-code, LLMs, AI agents, etc.), respecting security and compliance standards.
•    Excellent command of IT tools, especially MS Office (Excel, Word, PowerPoint). Knowledge of the Avaloq banking tool is an asset.
•    Ability to manage multiple tasks and deadlines in a dynamic environment, prioritising quality, reliability, and compliance.
•    Customer service orientation, excellent interpersonal skills, and ability to collaborate effectively with diverse stakeholders (Front, IT, Data Office, Compliance, etc.).
•    Fluent in French and English, both written and spoken. Knowledge of German is an asset.
•    Residence in Switzerland is mandatory.

Note

We will not accept any CVs via agencies

FDCS/DD/JB

Diversity & Inclusion

Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.