Schwyz
4 weeks ago
Customer Support Employee (m/f/x) 60%
- Publication date:03 September 2025
- Workload:60%
- Place of work:Schwyz
Job summary
Vaudoise, a leading Swiss insurer, has over 125 years of experience. Join a stable and independent company that values its employees.
Tasks
- Handle customer support tasks in the Schwyz agency.
- Process offers and manage administrative tasks in asset insurance.
- Regulate claims and collaborate with brokers and staff.
Skills
- Commercial training in the insurance sector and customer support experience required.
- Excellent German communication skills, both written and spoken.
- Knowledge of French and other languages is advantageous.
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About the job
Vaudoise was founded over 125 years ago and is one of the leaders in the Swiss insurance market. We have strong values, the right size, are financially stable and independent. This makes us an attractive employer offering you a first-class working environment.
Our team at the Central Switzerland General Agency is looking for reinforcement in customer support at the Schwyz agency. Central Switzerland represents an important hub of our company in the German-speaking part of Switzerland and, in addition to being the contact point for our customers regarding insurance coverage questions, is also a competent partner of various well-known brokers in our region.
The following diverse tasks await you:
- Creating and processing quotes as well as handling all related administrative tasks in the area of property insurance with direct customer contact
- Booking and processing premium receipts, especially of incorrect payments, as well as tasks related to dunning
- Settlement of claims within the competence of the General Agency
- Active collaboration with our field staff and brokers
- Direct customer contact by phone and reception
This is what sets you apart:
- Commercial training in the insurance industry and experience in customer support at a multi-line insurer
- High service orientation with a structured and efficient way of working
- Independent, reliable, and balanced personality
- Confident German language skills in spoken and written form
- French skills and other languages are an advantage
Are you also dynamic and have a quick grasp? We look forward to your application!
We offer you:
- A pleasant working environment in a cooperative company that has been voted best employer multiple times
- Numerous social benefits, including flexibility in work organization
- A dynamic and passionate team
- The well-being of employees as the first priority
We look forward to receiving your complete application documents electronically (including CV, cover letter, copies of work certificates and diplomas).
