Expert in Customer Consulting Energy Communities (all) - Moving More Together – Also Part-Time and Job Sharing

• You answer inquiries from municipalities and customers about energy communities and the framework decree in a professionally sound and reliable manner
• You analyze complex inquiries precisely and support internal teams and technical departments with your expertise to ensure consistent and clear communication
• You develop and maintain understandable training and informational materials and carefully plan and conduct well-structured informational events and webinars to reliably and comprehensibly convey complex content
• You contribute to the creation of grid connection and grid usage contracts and ensure that all legal and internal company requirements are met

• You have a completed degree (university/FH) in a technical or business field and have experience in customer consulting, ideally in a regulated environment or the energy sector
• You have in-depth knowledge of the electricity market and understand regulatory and legal frameworks, which you can explain clearly and appropriately for the target audience
• You work in a structured manner, handle complex issues carefully, and keep an overview even with parallel projects
• With your strong customer affinity and clear, empathetic communication, you manage to build trust even in challenging situations, manage expectations, and create sustainable relationships
• Your German skills are business fluent; French skills give you an advantage

Katja Keller
Head of Grid Economy
katja.keller@bkw.ch

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We look forward to your online application.