Employee Lead Management m/f/d 60–100 %

About the job

We, PLAIN IT AG, are setting new standards in service management with SERVALX. Additionally, the low-code approach of the Mendix development platform used as a basis strengthens the strong and sustainable positioning. This enables us to implement fast and simple as well as value-adding introductions via MVP and also quick adjustments and further developments. SERVALX is established in the market and we want to take the next step together with you! Are you keen to support us in quickly and sustainably establishing this innovative product in new markets? Then apply now with us.

EMPLOYEE LEAD MANAGEMENT m/f/d 60–100 %

WHAT CAN YOU EXPERIENCE…

Find suitable target customers and research companies, contacts, and possible points of connection.

You actively approach potential customers – by phone, email, LinkedIn, and other appropriate channels.

Develop creative contact points: from personal phone calls to postcards or handwritten letters.

Qualify contacts in advance, identify needs and potential, and reliably record the next steps.

Arrange qualified appointments for our sales team and carefully prepare the handover of contacts.

You also help to further develop prospects through relevant content and contact points using marketing automation.

Maintain our CRM, ensure good data quality, and assist with evaluations and pipeline overviews.

You coordinate administrative tasks in the sales process and support the organisation of events, webinars, and trade fairs.

YOUR QUALITIES ARE…

A commercial apprenticeship or a comparable qualification.

Experience in inside sales, customer service, telemarketing, or a similar role is an advantage.

Making phone calls is not a must but a welcomed challenge for you, and you approach people openly.

You communicate clearly and appropriately for the audience – on the phone, by email, and on social networks.

You work in a structured way, keep track even with multiple contacts and tasks, and document your work reliably.

You enjoy building contacts and developing concrete next steps from initial conversations.

You find working with CRM systems and digital tools easy. Experience with LinkedIn and marketing automation is welcome.

Interest in software, IT, and service management or willingness to familiarise yourself with these topics.

Very good German skills in spoken and written form; English skills are an advantage.

You like to get stuck in, think ahead, and feel comfortable in an SME with short communication paths and an agile organisation.

WHAT DO YOU WANT?

To support the sales team in customer acquisition, especially in the early phases

To establish our product SERVALX in a central market position

To shape the future in a self-organising team.

Room for personal development

An established company yet with a start-up vibe

Good employment conditions

You get stuck in where others are still considering, work in a structured way, and always seek the opportunities presented. If you also like to communicate clearly and directly, love new and professional challenges, then now is the right time to send your application, get your hands dirty, and work with the rest of us! Any questions?

PLAIN IT AG

Michel Stucki, Militärstrasse 5, 3600 Thun, 033 224 01 20, michel.stucki@plain-it.ch