Head of Building Operations

About the job

Take responsibility. Shape infrastructure. Co-develop the future.

The Residenz Au Lac is a vibrant place in the heart of Biel, between the station and the lake. Around 110 seniors live with us in apartments, as well as 50 residents in the care department. They are at the centre of our actions. At the same time, we see ourselves as an open meeting place with diverse gastronomy, cultural and social offerings, as well as modern seminar and event rooms. Around 120 committed employees ensure daily that people feel comfortable with us.

You take responsibility for buildings, technology, people and projects. Your field of activity includes the Residenz Au Lac and other buildings as well as mandates in our immediate vicinity, including the new Maison de la Santé. In doing so, you combine building operations, property management and infrastructure in a versatile and future-oriented environment.
You report directly to the Head of Hospitality & Infrastructure, a member of the management team. In close cooperation, you shape the further development of our infrastructure, processes and services. The role offers great scope for design and the chance to significantly help shape the future organisation and working methods of building operations.

Your tasks

• Operational management: You lead the operational building operations, coordinate resources and priorities, and ensure effective organisation and control of operations.
• Leadership and team development: You lead and develop a team of 3 to 4 employees who support you in the professional coordination of daily operations, property responsibility, projects and operational execution. You ensure clear responsibilities, use individual strengths purposefully and promote effective collaboration.
• Technical operations, safety and building technology: You ensure the safe, sustainable and economical operation of our buildings and systems and take an active role in technical matters.
• Services: You continuously develop our infrastructural services together with your team and ensure a safe, well-maintained and service-oriented environment for residents, tenants, guests and employees.
• Operational daily business: You stay close to your team and stakeholders, pitch in when needed and ensure together with your team that operations run reliably.
• Property management: You ensure the operational care of our other properties and mandates, including the new Maison de la Santé, and coordinate cooperation with tenants, partners and service providers.
• Projects and development: You lead infrastructure and optimisation projects and actively contribute your expertise to overarching development and investment initiatives.

Your profile

• Technical basic training; further education in facility management or a comparable field is an advantage
• Several years of leadership experience in building operations, facility management or a comparable technical service organisation
• Experience in operating buildings and technical systems as well as in projects, optimisations and change initiatives
• Enjoyment in leading employees, developing potential and actively shaping collaboration
• Entrepreneurial thinking, organisational skills and the ability to combine conceptual work with operational presence
• Strong service orientation and enjoyment in dealing with seniors, tenants, guests, partners and employees
• Confidence in using digital work tools as well as openness to new technologies and ways of working
• Very good German and good French skills or vice versa

The Residenz Au Lac offers you

• Plenty of scope and opportunities to actively further develop building operations
• An innovative and versatile environment with room for new ideas and ways of working
• Opportunities for personal and professional development
• A lively workplace between lake and station as well as a warm, motivated team with humour and passion
• A modern informal culture, an appreciative working atmosphere and attractive benefits for catering, parking and fitness