Receptionist m/f/d

About the job

Company Description

Our ibis Zürich Messe Airport hotel with its favourable offers is located in the business district of Zurich, a 10-minute walk from the Hallenstadion and the Zurich exhibition centre. The hotel offers 252 comfortable rooms with air conditioning, a modern restaurant, parking garage and 3 conference rooms. Free Wi-Fi is available. At the bar, we serve drinks, snacks and... a smile around the clock.

Job Description

As our Front Office employee (m/f/d),

You are the "face of the hotel", warmly welcoming our guests, focusing on their well-being and giving their stay your personal touch.

You are responsible for all matters of guest reception up to guest departure. You work early, late and weekend shifts and support the reception crew in their daily work: reception, care, invoicing, customer loyalty programme as well as check-in and check-outs.

You take over the night watch duties in the absence of the regular staff.

Additionally, you share responsibility for cash, daily and monthly closings and handle reservation acceptances. You also look after the hotel bar to support the service team.

You are a passionate person dedicated to the continuous improvement of the quality of hotel services.

To help you manage your tasks and support your success, you will be trained in all hotel-related functions.

Qualifications

You are:

flexible, committed and work independently? You have completed vocational training or have gained initial professional experience after your training? You are familiar with the Opera Cloud system; communication with our international guests is no problem for you thanks to your German and English language skills, then apply with us and become part of our young team.

Additional Information

As our Front Office employee (m/f/d),

You are the "face of the hotel", warmly welcoming our guests, focusing on their well-being and giving their stay your personal touch.

You are responsible for all matters of guest reception up to guest departure. You work early, late and weekend shifts and support the reception crew in their daily work: reception, care, invoicing, customer loyalty programme as well as check-in and check-outs.

You take over the night watch duties in the absence of the regular staff.

Additionally, you share responsibility for cash, daily and monthly closings and handle reservation acceptances. You also look after the hotel bar to support the service team.

You are a passionate person dedicated to the continuous improvement of the quality of hotel services.

To help you manage your tasks and support your success, you will be trained in all hotel-related functions.