Administrative Employee (50-70%)

The EOC, the multi-site hospital of Ticino, is present with its institutes throughout the entire cantonal territory for a total of 1,000 beds. The organization effectively combines a local approach with an overall vision, guaranteeing the population a comprehensive and nearby hospital offer, regardless of where the services are requested.

Thanks to the commitment and competence of over 6,500 collaborators and their attention to human relations, the EOC ensures quality healthcare by caring for over 41,000 inpatients annually and providing over 600,000 outpatient consultations.

To complete our team in the Patient Management service of the Regional Hospital of Locarno La Carità, we are looking for

Administrative Employee (50-70%)

Front office

Profile:

The person we are looking for will be integrated into the Patient Management service team and will handle activities such as reception and administrative management at two workstations: the main reception and the emergency reception. Both involve working closely with clinical staff and direct interaction with patients. The receptions are open every day (including weekends and holidays) from 07:00 to 21:00, which requires commitment and flexibility from the team in covering the service.

To ensure quality service, the person must be organized, cheerful, and able to create a welcoming and positive atmosphere for patients and colleagues.

Given the dynamic nature of the hospital environment, it is essential that the person is flexible, creative, and skilled at handling unpredictable situations as well as stressful moments.

Necessary requirements:

• Federal certificate of capacity (AFC) as a commercial employee or equivalent qualification;
• flexibility for substitutions within 24 hours;
• good general computer knowledge (Microsoft Office);
• excellent spoken/written knowledge of the Italian language and good oral knowledge of German, French, and English;
• professional experience gained in the healthcare sector;
• previous competence in reception roles, particularly in front-office.

Start date:

Your complete application including curriculum vitae, cover letter, copies of study and work certificates, must be submitted by January 18, 2026, exclusively via the electronic platform available at www.eoc.ch. Applications that do not meet the indicated requirements will not be considered.

For further information, Mr. Tommaso Parise, Patient Management Manager, is available at 091 811 45 69.