Operations Lead Integration (80 – 100%)

About the job

Operations Lead Integration (80 – 100%)

Shape the future of healthcare with us.

At CISTEC, we develop and operate KISIM, one of Switzerland's leading clinical information systems. Our product supports medical professionals, nursing staff, and specialists in everyday clinical practice – from regional hospitals to university hospitals, from psychiatry to rehabilitation. What drives us is the conviction that good software relieves people and improves patient care.

Grow with us.

Since our beginnings with two employees, we have developed into a market-leading IT company with 300 dedicated professionals – and we continue to grow. Here, competence, team spirit, and passion come together. If you want to be part of a success story that shapes Swiss healthcare every day, then you are exactly right with us.

Innovative together. For more time with people.

Your tasks

• Support the department management in all administrative and commercial activities.
• Control and coordination of capacity planning for a total of four teams.
• Resolving resource conflicts between existing customer support, basic and infrastructure development, and project business.
• Optimising workflows and taking on the role of Scrum Master within the Scrum process.
• Calculating prices for customised hospital interfaces.
• Preparing offers for integration efforts in new installations.
• Supporting sales in planning and profitability matters.
• Relieving the department management, especially to focus on the technical FHIR strategy.

Your profile

• Several years of professional experience in a coordinating role, ideally in the IT environment or healthcare sector.
• Completed studies in business informatics, computer science, business administration, or a comparable qualification.
• Experience in planning and managing resources and capacities across multiple teams.
• Knowledge of agile working methods, especially Scrum, and ideally experience as a Scrum Master.
• Understanding of software development processes as well as integration and interface topics (advantageous in healthcare, e.g. FHIR).
• Business understanding and the ability to assess planning and profitability issues.
• Strong communication skills and assertiveness in dealing with different stakeholders.
• Fluent German skills in spoken and written form, ideally fluent English or French skills in spoken and written form.

We offer you

Meaningful work with impact: You work on exciting projects at the interface of AI and healthcare – in an interdisciplinary team that creates real added value.

Innovative environment: Together we develop pioneering solutions that sustainably improve clinical everyday life – with tangible impact for health professionals.

Flexible working: Part-time work, flexible working hours, and home office are a matter of course. After the probation period, you can work remotely up to four days a week.

Learning and innovation culture: We actively promote your further education and support you in attending specialist conferences and trade fairs. Flat hierarchies and an open, agile team environment create space for personal and professional development.

Attractive benefits: Enjoy 5 weeks of holiday per year. Unpaid leave is possible by arrangement.

Shared experiences: We celebrate successes together – at the lunchtime barbecue, on the snow day, or at our team and company events.

Application:

Please send your complete application documents by e-mail to: moc.cetsic@gnubreweb

Note for recruiters and headhunters:

We kindly ask you not to send us applications from headhunters or recruitment agencies. Thank you for your understanding.

Diversity and inclusion:

CISTEC stands for equal opportunities and diversity. We welcome applications from all people regardless of personal characteristics or backgrounds.