Clerk Benefits Animalia Dog and Cat Insurance (m/f/x)
Bern
Key information
- Publication date:03 September 2025
- Workload:100%
- Place of work:Bern
Job summary
Vaudoise is a leading Swiss insurance company offering a bright future. Join a supportive and inspiring workplace to grow your career.
Tasks
- Sort and prioritize incoming mail effectively.
- Handle cases proactively from start to finish.
- Respond to customer inquiries in a friendly manner.
Skills
- You need an EFZ as a veterinary assistant and fluent German.
- Independent, dynamic, and analytical thinking required.
- Comfortable managing priorities and deadlines.
Is this helpful?
Vaudoise is one of the leading Swiss insurance companies and an attractive and future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further.
To strengthen our Animalia team, which offers our customers high-quality services in the field of dog and cat insurance, we are looking for a claims processing clerk. The first 2 months of training take place in our offices in Bern (financial support for accommodation and expenses is provided for people traveling from afar), and afterwards, you can work in the nearest Vaudoise Insurance agency or in our offices in Bern and Lausanne.
The various tasks awaiting you:
- Sorting and prioritizing incoming mail
- Independent and proactive handling of cases until completion, including: opening claim files, checking the facts, requesting additional documents or receipts if incomplete, checking insurance coverage and calculating the amount of benefits due, and finally issuing the payment order
- Responding to customer inquiries (in writing and orally)
- Contact with our trusted veterinarian and veterinary practices or clinics
We offer you:
- A pleasant working environment in a company awarded the "Best Employer" label
- Various social benefits such as high contributions to the 2nd and 3rd pillars
- Discounts on all Vaudoise insurances
- 5 weeks of vacation, 13 monthly salaries as well as a bonus
- Flexible working hours
- The possibility to work from home (max. 1-2 days per week)
- Work in a young and dynamic team
We are looking for a person with an EFZ as a veterinary practice assistant and native German language skills. If you can also think independently, dynamically, and analytically and feel comfortable dealing with priorities and deadlines, then you are the right person for us! Do not hesitate any longer and apply!
We look forward to receiving your complete digital application documents (including CV, cover letter, copies of work certificates, and diplomas).
