Clerk Outpatient Services (m/f/d), 80-100%, Bern / hybrid
- 22 October 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Bern
About the job
With passion and team spirit, we at Sanitas drive innovations that actively and sustainably shape the future of health insurance. So that we can provide our customers today and tomorrow with exactly the support they need in matters of health.The needs of our customers are at the centre of Sanitas. In this role, you take on a central role in answering complex oral and written enquiries.
Clerk Outpatient Services (m/f/d), 80-100%, Bern / hybrid
What you achieve:
- Verification and clarification of the obligation to provide benefits according to insurance regulations (KVG and VVG)
- Checking and billing of outpatient invoices and, if necessary, objections to invoices
- Review of outpatient applications for cost approval
- Creation of correspondence based on templates as well as independently
- Contact person for complex enquiries from insured persons, service providers and authorities
Why you succeed:
- You have completed basic training in the medical field (e.g. MPA) or have supplemented commercial training with medical basic knowledge
- Ideally, you have several years of experience in the health insurance industry
- You work very efficiently, precisely and responsibly
- You also convince our customers with your high service orientation, your can-do attitude and your committed way of working
- You communicate confidently in German both orally and in writing; any additional language is a plus
What you can count on:
With around 900,000 customers, Sanitas is one of the largest health insurers in Switzerland. In our modern and flexible working environment, you will further develop your skills.
- Flexible annual working time model with at least 5 weeks of holiday
- Modern offices in urban locations
- Generous regulations for working from home
- Participation in the health insurance package
- Contributions to the pension fund well above the legal minimum
- Forward-looking issues and a wide range of training and further education opportunities
Simply apply
At Sanitas, we all use first names. We would therefore like to maintain this informal culture throughout your application process.
When applying, you only upload your CV and certificates. Instead of a cover letter, we look forward to your answers to our questions in the online application tool. Starting date is by arrangement.
We wish to fill this position without the support of external personnel service providers.
