Field Sales Manager (m/f/d)

About the job

Your Role

As a Sales Manager, you take responsibility for an existing customer portfolio and develop it sustainably. You are the primary contact for our customers, secure existing maintenance contracts, acquire new service contracts from our new installation business, and actively contribute to portfolio growth. Furthermore, you accompany our customers long-term and ensure high customer satisfaction.

Your Tasks

• You are responsible for building and maintaining long-term customer relationships in the maintenance business through proactive customer visits

• For this, you understand and fulfil the needs and expectations of our customers to maintain and further increase their satisfaction

• You ensure a high conversion rate (creation, follow-up and negotiation of offers until successful conclusion)
• You analyse existing contracts regarding profitability and customer potential with the aim of increasing sales
• You handle incoming cancellations, carry out targeted measures for contract renewal and customer retention, and analyse reasons for cancellation as well as competitor activities
• Maintenance and further development of the sales pipeline and ensuring high data quality in the CRM
• Independent implementation of sales activities to achieve growth targets
• Close cooperation with our service, installation and sales teams

Your Profile

• Technical or commercial training with technical understanding
• Several years of experience in sales, account management or business development
• Strong customer and service orientation
• Negotiation skills, closing strength and entrepreneurial thinking
• Independent, structured and goal-oriented working style
• Enjoyment in building long-term customer relationships
• High initiative, reliability and commitment
• Experience with CRM systems
• Very good German skills, English skills are an advantage
• Driving licence category B

Ideally, you also bring the following:

• Experience in the technical service environment
• Knowledge of the elevator, building, construction or real estate industry
• Experience in selling service or maintenance contracts
• Experience in B2B sales

What we offer you

• A responsible role with plenty of scope for creativity

• Attractive remuneration with performance-related bonus scheme
• Long-term career prospects in an international company
• Modern work equipment and innovative technologies
• Company car, also for private use
• 5 weeks holiday plus an additional 5 days off during the year-end week

Our corporate culture is our most important asset, deeply embedded in the company and lived and valued by all employees. More information about our "Otis Absolutes" can be found here . 
 

Join us - move up!

Our recruiting team looks forward to your application.