Front Office Agent / Receptionist (m/f/d)

About the job

We are Revo Hospitality Group!

The Holiday Inn Express Baden-Baden is a 3-star hotel with 108 rooms and belongs to the Revo Hospitality Group. Just a few minutes from the famous spa town, it offers a workplace in an environment known for culture, history and international guests.
Those who work here accompany business travellers, cultural tourists and leisure travellers who expect uncomplicated comfort and reliable service. Whether at reception, breakfast service or housekeeping – the team ensures with professionalism, friendliness and attentiveness that every stay runs smoothly.
The culinary offer includes a varied breakfast buffet that enables guests to start the day ideally. A bar complements the offer and provides space for relaxed encounters in the evening.
As part of the Revo Hospitality Group, this house combines the cultural tradition of Baden-Baden with a modern working environment. Employees create a workplace here where service quality, team spirit and hospitality can be experienced daily in an international environment.

Apply now as a Front Office Agent (m/f/d) at Holiday Inn Express Baden-Baden and grow with the REVO Hospitality Group.

Planned start: immediately
Employment type: full-time
Contract type: permanent
Workplace: Baden-Baden

Your future field of work

• Welcoming and looking after our guests as the first point of contact at reception
• Ensuring a smooth process from check-in to check-out
• Communication and coordination with all departments for optimal guest care
• Responsibility for cash management and correct billing at the front office
• Fulfilling individual guest requests with commitment, attentiveness and service orientation

Your profile

• Completed training in hospitality or first professional experience as a career changer with enthusiasm for guest service
• High level of service orientation and the ability to convey a genuine welcome feeling to guests
• Good English skills in spoken and written form for daily communication with international guests
• Organisational skills and the ability to manage several tasks simultaneously – even in stressful situations

Your benefits

Your contact