Head of Services Department 80-90% (a)

About the job

Shape the future of social services with us!

We are looking for a motivated individual from 1 February 2027 or by arrangement, who will strengthen our team in the Services Department within the Directorate of Social Affairs and Society with fresh ideas and organisational talent.

In line with our leadership principle "everyone counts", we value diversity and address (a)ll. Furthermore, we maintain the informal "you" among all employees as part of our open corporate culture.

Head of Services Department 80-90% (a)

This is where you can make an impact

• Strategic and operational management of the Services Department with the teams for Social Assistance Administration, Controlling and AHVplus, comprising a total of 17 employees, four of whom report directly to you
• Personnel, professional and organisational leadership of the team leaders as well as promotion and development of employees
• Further development of the department in close cooperation with the departmental management
• Ensuring the professional handling and quality assurance in the areas of controlling, social insurance, care financing and care vouchers
• Further development and optimisation of internal processes, quality standards and control instruments as well as promotion of digitalisation, especially in connection with KLIBnet
• Responsibility for cross-departmental coordination and collaboration with internal and external specialist offices as well as participation in task and financial planning
• Representation of the department in specialist committees and active shaping of efficient, service-oriented collaboration

What you bring

• Commercial basic training with advanced professional training in social insurance, social assistance or administrative management, ideally at university of applied sciences level
• Completed further training in leadership and management
• Several years of professional and leadership experience in the social insurance or social assistance sector, preferably in public administration
• Experience in organisational development, process optimisation and handling digital specialist applications
• Analytical, networked and entrepreneurial thinking as well as a structured, solution- and results-oriented working style
• Strong leadership and social skills, communication strength, assertiveness and enjoyment in developing employees and teams

What you can count on

• Flexible working hours, home office option & central location
• At least 5 to 6 weeks’ holiday – extendable through working time models or additional purchasable holiday days
• A free day on your birthday or in your birth month as well as 14 additional days off
• Diverse training options with generous cost sharing
• Free and discounted sports offers
• Discounts: free admissions, regional offers & brand discounts
• Childcare allowance in addition to family allowances

And above all: a meaningful activity where you help shape the municipality of Emmen and your work creates direct added value for the population.

Have we piqued your interest? A cover letter is not necessary with us. Convince us in a possible interview with three reasons why you are the right person.

Further information can be found on our career page .

Looking forward to hearing from you

Daniel Liebens, Head of Department Social Affairs, Tel. 041 268 03 59