Business Analyst 80 - 100%

About the job

Cantonal Tax Office Zurich

Business Analyst

We are looking for a motivated Business Analyst to start immediately or by arrangement. In this demanding position, you will play an important role in the Project and Portfolio Management team at the Cantonal Tax Office. The role is characterised by exciting tasks and complex challenges with various stakeholders.

Tasks

• You will primarily focus on the strategic major project to renew our application landscape and methodically support the specialist departments in this forward-looking transformation.
• You will gather requirements for the new systems, identify weaknesses in the previous processes, and develop improvement proposals.
• In doing so, you will closely accompany the stakeholders throughout the entire requirements gathering process, ensure the business case, define acceptance criteria for the project, conduct tests, and organise user training if necessary.
• Additionally, you will advise the clients regarding organisational optimisation and cost-effectiveness within the framework of this system replacement.
• Depending on the project phase, you will take on the management of work packages within this transformation programme.

Profile

• You have proven experience as a Business Analyst – ideally in the context of IT modernisations – and ideally possess tax law expertise.
• You also have a higher education in Business Analysis, Business Administration, or a comparable qualification.
• You can critically review, classify, and specifically use complex requirements from various stakeholders for the optimal alignment of the new IT support, processes, and structures.
• Certifications in HERMES and/or IREB are advantageous.
• You can perfectly structure project tasks, approach them systematically, and complete them on time.
• You are empathetic, strong in communication, and comfortable in your role as the central contact person for your stakeholders in the project.

About us

Welcome to the fascinating world of taxes! The cantonal tax office, together with the municipal tax offices, collects taxes for the federal government, the canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. Around 800 qualified employees are committed to this at the location in Zurich Altstetten.

About 1200 people work in the Department of Finance at four locations in Zurich. We manage the dossiers of finance, taxes, personnel, procurement, and IT. Those who work with us help shape the canton – versatile, responsible, and with impact beyond their own area of responsibility.

Your application process

Pre-selection

First interview (online)

Second interview

Final decision