LabX Product Manager

About the job

We are a dedicated team driving the LabX Software Business within the METTLER TOLEDO Laboratory division. LabX is a globally recognized software solution built with state-of-the-art technology to run in the cloud. It is used across pharmaceutical, chemical, food and beverage, battery, semiconductor industries, and more, serving both small companies and large multinational key accounts. LabX empowers our customers to create smart, automated labs that drive digital transformation through AI-driven insights, boosting productivity, reducing complexity, and ensuring data compliance.Join our global LabX team consisting of product management, marketing, business development, professional services delivery and technical customer support. You have the opportunity to work alongside experts, grow, and make an impact with us - joining a fun and thriving team. To complete our team we are looking for a LabX Product Manager 100% (all genders).This role is based in our global headquarters in Nänikon-Greifensee (close to Zurich), Switzerland.You will be translating market signals into concrete outcomes, and work in cross-functional teams (Engineering, Design, Marketing, and Sales) to deliver maximum commercial and user value to maintain and grow METTLER TOLEDO’s leadership in the laboratory software market.In this role, your responsibilities include:Oversee the complete lifecycle of your assigned product portfolio, from New Product Development & Introduction (NPDI) to strategic phase-out and obsolescence planning.Define use cases based on continuous primary customer research in which unarticulated pain points are uncovered focusing on the why, what, and when.Identify strategic growth opportunities through an in-depth understanding of market segments, workflows, applications, and competitors.Partner daily with engineering teams and product designers to ship high-quality iterations ensuring the delivered functions provide real business value. Define use cases and ruthlessly prioritize functionality based on strategic alignment, technical feasibility, and projected return on investment (ROI).Launch product-increments globally to the market together with the LabX Marketing Manager and do all market communication.Act as the principal product expert for our local sales and service teams: conduct expert product training, application support, and technical sales enablement. While working with them gather business insights and market feedback from them.Develop and maintain effective sales and service materials to support sales channels, ensuring efficient product selling and service delivery.