HR Functional Support Specialist

Job description:

HR Functional Support Specialist

We are seeking a proactive and detail-oriented HR Functional Support Specialist to support the rollout and enhancement of key HR systems and processes. This role is part of a broader HR modernization programme focused on implementing and improving solutions such as Workday (Core HCM, Time Tracking, Absence, Compensation, Talent Management) and ServiceNow for HR.

As a key member of the HR Modernization team, you'll work closely with business analysts and stakeholders to support system rollouts, test functionalities, assist with training materials, and ensure a smooth transition for end-users. Your focus will be to help deliver intuitive, high-quality HR tools and processes.

• Support the implementation of Time Tracking, Absence, and future Payroll systems.
• Gather and document requirements, assist in creating functional specs.
• Assist with data gathering, testing, training, and user support.
• Help resolve system issues during implementation and post-launch (Hypercare).
• Create and deliver user-friendly training and documentation.
• Collaborate across teams to improve existing processes and HR data flow.
• Support continuous improvement efforts and user feedback integration.
• Maintain system accuracy and assist with data cleansing and testing.

• 3+ years' experience in an HR or HRIS environment.
• Solid understanding of HR processes and sensitive data handling.
• Experience with Workday (especially Time & Absence) or ServiceNow is a big plus.
• Strong skills in testing, training delivery, and end-user support.
• Proficiency with tools like Excel, Word, PowerPoint, and SharePoint.
• Excellent communication, collaboration, and problem-solving skills.
• A customer-focused, detail-oriented approach with a continuous improvement mindset.

• Experience with Payroll implementation projects.
• Hands-on involvement in Workday or ServiceNow rollouts.
• Knowledge of GDPR, compliance, or HR legal frameworks.
• Broad HR generalist experience across recruitment, talent, performance, or compensation.

• Start date: As soon as possible (latest 01.09.2025)
• End date: 31.07.2026
• Extension: Highly likely
• Location: Basel ( 50% on-site, with 20 days remote working)
• Workload: Full-time (100%)

We aim to begin interviews from the week of 11 August 2025. If this role sounds like a good fit for you, we'd love to hear from you.

Please note: This job posting will close on Wednesday, 6 August 2025.

About the customer:

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