Intransparent, outdated style of leadership. Management and team leaders are overwhelmed. Conflicts are not openly addressed. Tasks are badly distributed. Instead of working together on solutions, disciplinary measures are taken for trivialities.
As an employee, you very often come into contact with people in crises, with psychoses or in extremely difficult situations. Supervisions or official forums for professional exchange and training are hardly available. Therefore, neither professional advice for the members nor the mental health of the employees is a priority. Due to the great pressure of the many callers, it is not always possible to respond to problems. Administrative processes are weighted higher than the individual suffering pressure of people.