TELAG ist ein leistungsstarker Partner im Kundenkontakt auf allen Kommunikationskanälen. Wir bieten sechs Jahrzehnte Erfahrung mit innovativen Dienstleistungen im Contact Center. Unsere kundenorientierten Mitarbeiter machen mit grossem persönlichem Engagement jeden Kundenkontakt zu einem positiven E...more
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Low wages, long working hours with interruptions
Very low wage for long working hours with several hours breaks in between: Example, from 8-12 and 17-21:30! 3 languages are not rewarded, all deserve the same as in communism. So someone with only knowledge of German receives the same salary as someone with DE, FR and EN knowledge.
Very outdated infrastructure, such as PC, chair, headphones and furniture. Gives many employers with better working conditions, which your employees actually appreciate.
There are many internal construction sites
Customers receive a very good service and the collegiality among the employees is good.
Leadership (team leadership) still has large gaps in terms of promotion and motivation - it is only demanded and criticised but not exemplified - an example and structured and clear leadership would lead to higher efficiency and at the same time higher employee satisfaction.
Wages are no longer in l...more