Systems Administrator

Scenic Tours Europe AG

Scenic Tours Europe AG


Key information

  • Publication date:

    23 February 2024
  • Workload:

  • Contract type:

    Unlimited employment
  • Language:

    English (Fluent), German (Intermediate)

Scenic Group is a leading luxury global travel company with offices around the world and has grown over its 35+year history to include award-winning, all-inclusive escorted tours; two award- winning river cruise lines – Scenic and Emerald Waterways; and, in 2019, the World’s First Discovery Yacht – Scenic Eclipse.

We are currently recruiting for the role of

The role will be based in Zug (Switzerland) and is reporting to the IT Services Manager.


• Provide technical support and administration expertise to Scenic employees.

• Install, configure, integrate, manage, and maintain servers, devices, and firewalls in the scenic technical landscape.

• Diagnose and troubleshoot technical issues of varying difficulty.

• Handle technical escalations/complex issue resolution across a range of technologies. Leverage escalations and complex issues as an opportunity to mentor fellow staff.

• Provide technical expertise and design in cloud (MS Exchange, Azure and SQL) infrastructure planning, migration, and implementation.

• Maintain a number of facets of the network infrastructure globally, including improvements and upgrades where required or desired.

• Administer critical systems and functions including but not limited to; Windows Server, Active Directory, GPO, DFS, M365 Suite, Exchange, SQL, Microsoft Azure.

• Monitor the performance of servers, software, and hardware. Provide improvements and progression based on reporting/monitoring.

• Active participation as required in projects, change management, and training relating to new technology implementations.

• Provide technical documentation for various audiences such as training material, technical documentation, as built documentation, process/procedure documentation.

• Liaise with vendors and external support.

• Work effectively as both a Team member and a mentor where required.

• Ensure effective communication with different target audiences.

• Engage with departments for process improvements leveraging technology supported by the technical services team.

• Effectively manage and prioritise tasks and workloads based on deadlines and business priorities, ensuring time is tracked and documented.

• Understand and address concerns on behalf of various departments when providing technical solutions to the business (holistic solutions).



• 3+ years of experience administering enterprise Windows environments (including but not limited to; Windows Server, Active Directory, GPO, DFS, M365 Suite, Exchange, SQL, Microsoft Azure)

• Excellent communication & presentation

• Experience providing professional face to face and remote support

• Excellent English is a must plus fluent in german a plus

• Strong documentation & Administration skills

• PowerShell / admin scripting experience

• Understand Business Continuity and Disaster Recovery methodologies and design.

• Flexibility including out of hours work involving global conference calls as required

• Industry certifications a plus

• Cruise Industry experience a plus


Attracted? We look forward to your full application. Follow the link to our recruitment site to apply online (we do not accept any agency resumes for this position).



  • Chantal SchmidHR-Administrator
  • Scenic Tours Europe AG