SAP Support Specialist (m/f/d)

About the job

SAP SUPPORT SPECIALIST (m/f/d)

Location
Stahl Gerlafingen AG
Bahnhofstrasse 2
4563 GerlafingenDepartmentIT Contract typePermanent position in day-to-day operations  Apply now

Profile description

The AFV Beltrame Group is growing! For the Gerlafingen location we are looking for a:

SAP Support Specialist (m/f/d)

Tasks/Responsibilities

What to expect:

• Documentation and ongoing maintenance of the SAP business processes existing at the location as well as building and maintaining a knowledge database.
• Processing and coordination of all SAP L1 support tickets at the location; independent resolution of simple faults and service requests.
• Support for the future rollout of SAP S/4HANA of the new SAP group model at the Swiss location across several project phases.
• Coordination with local system and network administrators as well as HQ teams in case of faults and changes to networks, applications, systems and SAP.
• Participation in the design, testing, introduction and go-live of new requirements and SAP template processes in cooperation with HQ and local stakeholders.
• Support of the IT team in the administrative handling of SAP-related orders, especially creation, tracking and processing of orders and follow-up processes.
• Verification of efforts and times reported by external suppliers for compliance with agreed services and deliverables; reporting deviations to the responsible parties.
• Support in the management of external SAP and application suppliers as well as SAP-integrated applications such as MES, shipping/logistics solutions and scrap management.

Competences

What you bring:

• Completed training or studies in computer science, business informatics, IT application management or comparable qualification.
• Further training in the SAP environment, IT service management, process management or project management is an advantage.
• Knowledge of SAP GTS, SAP VIM and/or SAP HR is an advantage; willingness to further develop these skills.
• Experience with ticketing and incident management processes as well as ideally with AMS service providers.
• Native German speaker, good English skills B1, knowledge of Italian is an advantage.
• Experience with SAP interfaces to satellite systems such as MES, shipping/logistics, scrap management, treasury or reporting is an advantage.
• Confident handling of ticketing, documentation and common office applications.
• Basic understanding of IT infrastructures, networks, applications and SAP interfaces.

We offer:

• Challenging and varied tasks in an international environment
• Interesting and diverse activities in a team of specialists
• A unique working environment in Switzerland
• Above-average social benefits
• Free parking & excellent public transport connections
• Corporate benefits with attractive employee discounts
• Fleet discount at AMAG

At AFV Beltrame Group, diversity helps to create a better working atmosphere.

The company is committed to providing equal opportunities regardless of gender, age, country of origin, religion, sexual orientation, gender identity, disability, etc.

Only applications containing a CV and meeting the required qualifications will be considered.

Become part of our team

Apply now