IT Support Automation Specialist
PIDAS Aktiengesellschaft
Dübendorf
Key information
- Publication date:16 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Dübendorf
Job summary
Join our team in a central role for automation and innovation! Enjoy a modern work environment with options for remote work.
Tasks
- Drive automation and optimize IT support processes effectively.
- Provide consulting and manage customer relationships actively.
- Contribute to platform innovations and knowledge management.
Skills
- Experience in IT service management or support roles is essential.
- Strong coordination and project management skills required.
- Excellent communication and customer service orientation needed.
Is this helpful?
Your Tasks
- Central role for automation & innovation
- Consulting & active customer management
- Data-driven optimization
- Implementation & orchestration
- Knowledge management & enablement
- Automation & process design
- Platform & innovation contribution
Your Strengths
- Experience in IT service management or IT support environment
- Very good coordination and project management skills
- Strong service and customer orientation
- High technical affinity (no programming skills required)
- Genuine interest and enthusiasm for automation and GenAI
- Strong communication skills, empathetic and convincing in dealing with customers
Your Mission
Central role for automation & innovation
Consulting and customer management
- Modern infrastructure and option for home office
Good accessibility and free parking spaces
- Regular events
- Internal development opportunities
Do you want to make automation in IT support measurable and successful? Then apply now. We look forward to meeting you.
Your Contact PersonTimo Plattner
Chief People Officer
