Office Manager – Operations & Project Assistance, 60–80 %

About the job

APCOA Switzerland AG is part of the APCOA Group and is represented in 3 cities in Switzerland.

The APCOA Group has been active in the field of mobility services for more than 50 years. During this time, we have tirelessly created added value for companies and their customers with our parking solutions. Today, we are the number 1 among parking space operators in Europe, managing over 1.6 million parking spaces at more than 13,000 locations in 12 European countries. We are shaping the future of parking.

Working with us is as diverse as the world of parking. Whether Parking, Charging, Technology or Urban Solutions: at APCOA everyone finds their place. As Europe’s number 1 mobility service provider, we manage over 1.6 million parking spaces at more than 13,000 locations in 12 European countries with 5,000 employees.

At APCOA, we are building a culture where we grow together and great people can deliver the best work in a modern working environment.

To strengthen our team, we are looking for a committed, versatile and highly organised individual with a strong commercial understanding and enthusiasm for administrative and operational tasks.

Office Manager – Operations & Project Assistance, 60–80 %

Your tasks

You support the Head of Operations and the Sales Director Switzerland in day-to-day business and projects. You obtain quotes, compare offers and coordinate enquiries and appointments. You communicate operational guidelines on behalf of the Head of Operations to the employees of our parkings and monitor their implementation. You handle enquiries, damage cases and complaints and maintain contact with customers, service providers and internal departments. You support personnel administration with contracts, sick notes and references and manage the time recording system. You prepare more complex correspondence and handle data protection requests as well as official questionnaires. For this, you gather the necessary information and professional support and ensure timely responses and comprehensible documentation. You create work instructions, training materials and presentations, take minutes of meetings and support communication measures. You manage various mailboxes, record safe list entries and maintain data and lists. Additionally, you prepare evaluations and procure office and work materials.

Your profile

You have a commercial or comparable education and several years of experience in administration. Knowledge of personnel administration is an advantage. You quickly grasp new tasks, recognise connections and develop practical solutions. You work efficiently, independently and carefully. You check your results without getting lost in details. You set clear priorities, remain focused despite interruptions and complete tasks on time. You show initiative, make minor decisions independently and recognise when consultation is necessary. You communicate in a friendly and binding manner, consistently represent operational guidelines and also pitch in with routine tasks. You speak fluent German, have good written and spoken French skills and are confident with MS Office. English and Italian are advantageous.

What to expect

A varied mix of administrative work, organisation and project support. A small team with short decision-making paths and respectful interaction. Independent work with scope for action and support with professional questions. The opportunity to contribute your own ideas and improve processes. Good compatibility of work and private life as well as parking facilities at our locations.

Have we piqued your interest? Then we look forward to receiving your complete application documents, which you are welcome to send to us electronically. We are excited to get to know you!