Specialist in Debt Collection (60-100%) – Customer Service Assistant (m/f)

About the job

Specialist in Debt Collection (60-100%) – 

Customer Service Assistant (m/f)

We are a dynamic and rapidly growing service company in the healthcare sector. We offer doctors, dentists and other clients throughout Switzerland innovative billing and debt collection services. Our offer covers the complete management of our clients’ fee claims, from printing and sending invoices to collecting debts.

To strengthen our customer service, we are immediately or by arrangement looking for a motivated and committed individual as a specialist in debt collection - customer service assistant.

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Your tasks

• handling debt collection cases in the legal (management of debt collection, continuation and seizure procedures) and pre-legal areas
• lifting objections through requests for release and conciliation requests
• participating in conciliation hearings
• various administrative tasks related to billing management (factoring)
• telephone and written contacts with clients, patients, debtors and authorities
• developing and optimising our processes, letter templates and standard texts as part of the continuous improvement process (CIP)

Your profile

• You have completed commercial training
• You have experience in the field of debt collection, ideally gained within a debt collection office
• You have a strong interest in legal matters and are familiar with the Debt Collection and Bankruptcy Act (LP)
• You know how to prioritise and have an eye for detail
• You are a native French speaker (knowledge of German is an advantage)
• You have excellent communication skills and a healthy assertiveness
• You enjoy working in a team but also appreciate working independently

We offer you

• a great deal of autonomy based on trust as well as a motivated team
• attractive social benefits
• the possibility to do part of your work remotely
• a stimulating work environment focused on customer orientation
• a dynamic field of activity and attractive employment conditions
• the opportunity to showcase your skills and abilities
• a free parking space (subject to agreement)

Interested in this position? We thank you for your interest in our company and look forward to receiving your complete application (CV, cover letter, work certificates and diplomas). Please apply only via our website www.mediserv.ch addressed to Ms Imfeld. (Unfortunately, we cannot consider applications from placement agencies.)

Apply now mediserv SA - Rue Neuve 5 - 2502 Biel/Bienne

Hoàng Diêp Imfeld
032 560 39 60
bewerbungen@mediserv.ch
www.mediserv.ch