Bern
Dispatcher with Gastronomic Background 80-100%
- 24 September 2026
- 80 – 100%
- Permanent position
- Bern
Job summary
Gourmetbox GmbH offers culinary experiences and event services. Join a dynamic team in a flexible work environment.
Tasks
- Manage personnel planning and logistics for events seamlessly.
- Provide excellent customer advice and product presentations.
- Maintain a positive atmosphere and manage staff effectively.
Skills
- Experience in gastronomy and proficiency in Excel and ERP systems.
- Strong communication and customer service skills.
- Ability to prioritize and work under pressure.
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About the job
We are looking for –
Dispatcher Gastronomy & Event Coordination 80-100%.
Organisational talent wanted: You coordinate staff, logistics, catering and events – and keep an overview even when things are running smoothly.
Do you love it when many threads come together with you? Do you enjoy organising, communicate confidently with customers and employees, and find pragmatic solutions even in hectic situations?
In this versatile role, you are an important hub between the kitchen, logistics, customers and our temporary staff pool. You coordinate orders and personnel, look after our event venue Kulinarium and ensure that our processes run reliably and professionally.
We offer
- 80–100% workload, start date by arrangement
- Regular working hours from Monday to Friday
- Varied activities between dispatch, gastronomy, logistics, customer service and events
- Family-like team with flat hierarchies and short decision-making paths
- Transparent communication and personal collaboration
- Shared lunch as well as mid-morning and mid-afternoon breaks
- Appropriate salary with long-term development prospects
- Annual salary increases
- 14th month salary for all upon reaching the defined sales target
- Several team events annually
We offer you a varied and responsible hub function with a lot of independence and short decision-making paths.
You work in a family-like team where trust, transparent communication and mutual support are important. At the same time, you can contribute your organisational skills and actively help shape our processes.
Your tasks
- Dispatch and order processing: recording, processing and timely dispatching of Gourmetbox orders
- Personnel planning: managing and maintaining our temporary staff pool as well as organising employees for larger events and occasions
- Interface management: ensuring cooperation between kitchen, service and logistics
- Customer advice and sales: point of contact for customers and creating suitable offers
- Logistics and storage: managing stock, maintaining wine inventory, checking materials and ensuring order
- Material management: coordinating dismantling and material return
- Purchasing: procuring consumables for office and events
- Organisation: keeping an overview as the central contact person, setting priorities and quickly finding solutions to questions
Your profile
- Completed commercial or gastronomic training
- Ideally higher vocational training at a technical school or university of applied sciences, preferably in gastronomy, hotel management, catering or comparable
- 3–5 years of professional experience in dispatch, personnel planning, catering, gastronomy, kitchen, logistics or a comparable service sector
- Very good German language skills
- Driving licence category B
- Very good user knowledge of Excel and ERP systems
- Enjoyment in dealing with customers, guests, employees and business partners
- Organisational talent with high personal responsibility and strong problem-solving skills
- Quick comprehension and the ability to keep an overview even with many parallel tasks
- Precise, structured and reliable working style
- Willingness to respond flexibly to higher workloads during seasonal peak times
Are you our new hub?
If you enjoy organising, coordinating and taking responsibility, have a passion for gastronomy and the service sector, and keep a cool head even in hectic situations, we look forward to hearing from you.
Apply now as Dispatcher Gastronomy & Event Coordination 80–100% and become part of our team. We look forward to meeting you!
Please send your application by e-mail to jobs@gourmetbox.ch. Susanne Schanz will be happy to answer any questions by phone.