Basel
Head of Quality Management & Processes (m/f) 80 - 100%
- 06 November 2026
- 80 – 100%
- Permanent position
About the job
To strengthen our team, we are looking for a qualified and committed individual at our headquarters in Basel from 1 August or by arrangement as
Head of Quality Management & Processes (m/f) 80-100%
Vista Eye Practices & Clinics are the largest provider of ophthalmology in Switzerland with around 35 locations and approximately 500 employees. We offer first-class medical services to our patients and set standards in the specialist disciplines of ophthalmology, eye surgery, and eye laser medicine.
Your tasks
- Further development of the existing quality management system and QM strategy
- Establishment of a binding, cross-site process management
- Management of audits, CIRS, complaint management, and patient surveys
- Development of relevant quality and process indicators
- Group-wide support of sites in improvement and change projects
- Ensuring regulatory and internal quality requirements
Your profile
- Degree or equivalent qualification in healthcare, business administration, or comparable
- Several years of experience in quality and process management, preferably in healthcare
- Knowledge of the Swiss healthcare system
- Advanced QM training, e.g. CAS/DAS, Quality Manager
- Experience in quality management as well as in analysing, optimising, and standardising processes
- Leadership experience or management of complex cross-departmental projects
- Implementation strength, persuasiveness, and a pragmatic working style
We offer you
- Benefit from at least five weeks’ holiday, strong social benefits such as an above-average employer contribution to your occupational pension scheme, and private accident insurance worldwide.
- Work-life balance: We offer flexible working hours and home office, at least five weeks’ holiday, attractive pension and insurance benefits, as well as support for professional development
- Active participation in an innovative environment focused on quality and precision
- Not just a pure QM administrative role: You will have scope for design and a clear mandate to further develop quality and process management across our sites and to actually implement improvements
- Attractive employee benefits such as Reka participation, discounted fitness and health offers, fleet discounts – and many more extras.
The location
- Location: Vista Eye Practices and Clinics
- Street: Viaduktstrasse 42
- City: 4051 Basel
- Country: Switzerland
We look forward to meeting you.
For questions, Stefan Lukas, Head of Operational Services, is happy to assist you at Tel. +41 61 551 40 21.
Apply now I look forward to accompanying you on the way to your dream job. I am happy to answer any questions you may have.
Interested?
Sabrina Cassan
HR Manager
+41 61 551 40 33
Good medicine needs strong teams. As a Great Place to Work® and Best Managed Company Switzerland, we create an environment where people take responsibility, develop themselves, and succeed together. Because our success is created by the people who work at Vista.
Vista Eye Practices and Clinics offer their employees a variety of benefits that enrich the working environment and promote personal development. A selection can be found here .
AddressVista Eye Practices and Clinics
Viaduktstrasse 42
4051 Basel