Bürgenstock Resort
Obbürgen, Luzern
Conference & Events Sales Coordinator (w/m/i) 100%
- 23 October 2026
- 100%
- Permanent position
- German (Fluent), English (Fluent)
About the job
from January 2027 or by arrangementConference & Events Sales Coordinator (w/m/i) 100%
from January 2027 or by arrangementAn icon of Swiss hospitality and a legend since the sensational opening in 1873. Located on the Bürgenberg, a 500-metre-high rock promontory in Central Switzerland, the Bürgenstock Resort Lake Lucerne is distinguished by bold design, groundbreaking sustainability, breathtaking landscapes and state-of-the-art leisure facilities. Around 700 employees from 54 nations ensure excellent hospitality and provide the perfect setting for moments beyond imagination.
Three exclusive hotels, the Bürgenstock Hotel & Alpine Spa (5* Superior) with the two accommodation options The Contemporary and The Heritage, the Waldhotel by Bürgenstock (5* Superior) and the Taverne 1879 (3*) are available to guests. Each of these establishments knows how to create a unique atmosphere. Twelve restaurants, lounges and bars showcase culinary excellence; guests find ultimate relaxation in the award-winning Bürgenstock Alpine Spa and Waldhotel Spa. The resort is not only a dream destination for travellers from around the world but also a workplace with an excellent corporate culture.
The Bürgenstock Resort received the official "Great Place to Work" certification in Switzerland for the third consecutive year – an award that fills the entire team with pride.
To strengthen our team, we are looking for a:
Your extensive main responsibilities include:
- Ensuring that all administrative tasks are completed successfully, correctly and on time, and providing up-to-date information as needed
- Ensuring excellent customer service before, during and after events
- Advising customers and creating customised offers and event concepts, including tastings, venue recommendations and site visits
- Processing customer enquiries, preparing offers and negotiating contracts to optimise business results
- Taking responsibility for an assigned customer portfolio and ensuring long-term customer relationships and follow-up orders
- Working closely with the proactive MICE sales team to increase lead conversion and overall sales
You have completed vocational training and have experience in upscale and international hospitality, ideally with some F&B knowledge. We expect very good know-how of MS Office and hotel reservation systems, communication and negotiation skills, solution-oriented behaviour, an independent working style and attention to detail. Responsibility and organisational awareness as well as a confident, friendly manner, enjoyment in dealing with people and very good language skills in German and English characterise you. If you have already worked with OPERA, this is a great advantage. You think and act in a networked way, are customer-oriented and recognise priorities independently.
In addition to a modern workplace, you benefit from numerous attractive employee offers and discounts. The staff house has its own fitness studio, a TV lounge, a billiard room and a library. In addition, you enjoy discounts in our restaurants as well as preferential conditions for you, your family and friends for overnight stays in our hotels. Other benefits include discounts for tennis, golf, sports equipment, insurance, group courses and REKA checks.
We also support your mobility: travel by public transport is financially supported, and parking spaces are available at attractive conditions.
We invest in your future: with access to the Beekeeper employee app, diverse training opportunities, internal development possibilities and first-class career prospects, we create the framework for your personal and professional development.
You can look forward to the chance to be part of a world-class resort, actively contribute to shared success and continuously develop in an inspiring environment.
We look forward to receiving your complete application documents with a cover letter, references and photo.
Awards:
Swiss Location Awards «Switzerland's Best Meeting Location»
World Spa Awards «Switzerland's Best Hotel Spa 2025»
LHW Membership Awards «Sustainability Leader»
Great Place To Work 2025
The New York Times'«52 Places to Go in 2018»
Travel + Leisure «500 List 2021»
Handelszeitung «Best Employer in the Hospitality Sector 2023»
Connoisseur Circle «Best Gourmet Hotel»
MICHELIN Wellness Award «Best Wellness Hotel»
GALA Spa Awards «Best Spa Concept»
MICHELIN Keys «3/3 Keys»
BÜRGENSTOCK HOTELS AG
Tamara Würzer
Junior HR Business Partner & Young Talents
Bürgenstock 30
6363 Obbürgen
Telephone +41 41 612 61 73
