Team Leader Order Processing 80 – 100 % (m/f/d)

About the job

Staff discounts for many leisure activities and services

Team Leader Order Processing 80 – 100 % (m/f/d)

True to the vision "We drive innovation to improve people’s lives," the Hamilton companies have been delivering solutions for the healthcare sector since 1950. We are an innovative pioneer in ventilators, automated pipetting and storage of samples, as well as the development of process sensors.

The Business Unit Operations produces parts for all Hamilton companies, from injection-moulded parts to pipette tips for liquid handling, as well as metal and plastic parts. Our goal is to produce as many parts in-house as possible. This keeps us agile, independent, and efficient.

This is what you can achieve:

Leadership and further development of the team of specialists in commercial order processing and shipping

Responsibility for the timely order processing process (Sales Order Processing) from order receipt through shipping planning and coordination to invoicing

Coordination and handling of all export and transport tasks to all countries supplied by Hamilton Bonaduz AG, including the creation and maintenance of the required export and customs documentation

Optimisation and further development of the organisation, processes, guidelines, and work instructions in the commercial order processing process to increase efficiency, quality, and customer satisfaction

Analysis and reporting of relevant performance indicators (KPIs) and implementation of continuous improvement initiatives

Close collaboration with internal interfaces (sales, purchasing, production, logistics, quality, engineering) to ensure a smooth value chain

Contact person for national and international customers regarding delivery status, export questions, and service concerns

This is what you bring:

Commercial training or technical basic training with commercial further education

Professional experience in international transport (import-export), foreign trade, and customs topics is an advantage

Several years of leadership experience in order processing, logistics, or supply chain management, ideally in an industrial or technical environment

Professional handling of ERP system Microsoft D365 or SAP for order processing and Microsoft Office tools

Analytical and process-oriented thinking

Proactive and service-oriented personality with enjoyment in customer contact

Independent, goal-oriented, implementation- and assertiveness-strong personality

Strong communication and team skills

Fluent German and English skills (spoken and written)

Dossiers from recruitment agencies will not be considered. All applications are processed by our recruiting partner, Humentum AG. If interested, please send your complete application documents directly to jobs@humentum.ch.

Learn more about career opportunities at Hamilton at jobs.hamilton.ch.

Do you share our values and feel at home in a collegial and down-to-earth environment? At Hamilton, we offer not only a motivating working environment but also various leisure activities and contemporary working conditions. Our informal culture promotes open communication and a pleasant atmosphere. Become part of a team where your skills are valued and space is created for innovative ideas. Interested? For questions, please contact us at jobs@hamilton.ch and provide the following details:

Reference: JR-5200-fjb/

Applications by post or email unfortunately cannot be considered.

What We Offer

What We Offer

Green Sense: The healthy and sustainable staff restaurant

Sports & Fun – see what surprises lie in store

Advisory services provided by external partners for various life situations

Diverse opportunities for further training and development

An informal working environment

Compensation time for bridging days between Christmas and New Year

A dedicated pension fund with the possibility to choose from three options

I was looking for a job where I could put myself out there and have an impact.