Teamlead Value Added Services

About the job

Teamlead Value Added Services

What to expect

• Professional and disciplinary leadership as well as further development of employees
• Responsibility for planning and managing day-to-day business, task distribution and smooth processes
• Coordination of customer orders as well as implementation of technical additional services and individual customer solutions
• Assessment of customer requirements and development of suitable solutions together with internal and external partners
• Responsibility for offers, calculations, service descriptions and other documents
• Continuous optimisation of processes, workflows and collaboration with other departments
• Responsibility for projects as well as active development of our Value Added Services

What you bring with you

• Leadership experience and enjoyment in leading and developing a team professionally and disciplinarily
• Experience in planning and managing day-to-day business as well as in task distribution and prioritisation
• Know-how in coordinating customer orders, implementing technical additional services and individual customer solutions
• Enjoyment in reviewing customer requirements and developing suitable solutions together with internal and external partners
• Knowledge in preparing offers, calculations, service descriptions and other documents
• An independent, structured and solution-oriented way of working as well as enjoyment in further developing processes and workflows
• Willingness to work early and late shifts, as working hours are oriented to customer needs and logistical processes, as well as an impeccable reputation

Are you interested or do you have further questions?

Mevlana Memeti is happy to assist you with any questions.

mevlana.memeti@brackalltron.ch

About us

"Together we shape the trade of tomorrow" Brack.Alltron employs around 1300 people and generates over one billion in sales. The company exists because one person had the courage to find new ways and to follow them. Our success story shows that something great is created through each individual, together, and we love our uniqueness. We set ambitious goals, and it is very important to us that we act responsibly, support and challenge each other, and enjoy what we do every day.

Our hiring process

• You create your profile in our career portal and apply directly online for the advertised position.
• You will receive an immediate confirmation of receipt and within a maximum of 10 working days you will receive feedback on the next steps.
• While you show us your patience, we take personal time to review your application and define the next steps.
• If your documents convince us, we get to know each other via live video call or in a personal interview.
• The "match" is mutually confirmed. Then we proceed to the second interview round where you get to know your future workplace and the team.
• YES – we have decided on each other! The employment contract will be sent to you digitally and after signing the contract you will receive access to our internal communication channels and at the same time we prepare your onboarding process.

Benefits

• Discounts: Attractive discounts in the Brack online shop as well as lunch discounts and staff restaurants in Mägenwil and Willisau.
• Rest: At least 5 weeks of holiday, with the possibility of buying additional holiday and unpaid leave.
• Development: Internal training in our own academy as well as financial support for external further training.
• Family: 18 weeks paid maternity leave with the possibility of extension and 4 weeks paid paternity leave.
• Insurance: Above statutory requirements – 100% continued salary payment and full financing of daily sickness allowance insurance by the employer.
• Mobility: Free parking spaces, financial contribution to public transport and pool vehicles for business appointments.