Clerk for Benefits & Power User / Permanent Part-Time

About the job

Introduction

You are a person who understands systems, ensures everything runs smoothly, and values contact with people

Type of Work

• As a Power User, you support employees with technical questions regarding systems and Microsoft applications
• You analyse errors, conduct system tests, and accompany technical changes and releases
• You train employees on new developments and keep manuals and technical documentation up to date
• You handle tickets in a structured manner, create reports, and actively contribute to process optimisation
• You process and verify cost approvals and invoices for insured persons
• You confidently manage communication with insured persons, service providers, and authorities

Requirements Profile

• You have good IT user knowledge, a commercial basic education, and feel comfortable in digital environments
• Technical and medical issues interest you
• You have a confident command of German and good knowledge of English
• You enjoy working independently, precisely, and in a structured way