Head of Central Patient Management (a)

What the professional everyday life looks like

You enjoy leading people, take pleasure in further developing processes, and keep an overview even in demanding situations? You want to contribute to ensuring that our patients are cared for at the right time and place and that collaboration between the various departments runs smoothly? Then you are exactly right with us. The Central Patient Management (ZPM) is part of the Integral Capacity Management (IKM) and plays an important role in coordinating our patient flows. We work closely with the medical staff, nursing, and various internal and external partners. As head of the ZPM, you take on the personnel and professional responsibility for a team of around 22 employees at the Liestal and Bruderholz locations. Together with your deputy heads, you ensure a well-organised working day, support your employees, and continuously develop our processes and quality standards. Your tasks

• You lead and develop our cross-location team together with the deputy heads and promote an open, appreciative, and binding collaboration

• You ensure an efficient and needs-based process in admission, discharge, and transfer management and support your team with demanding issues
• You review existing processes, identify potential improvements, and develop uniform and practical procedures for both locations together with your team
• You are responsible for quality assurance in patient management and social services and ensure compliance with and further development of our standards
• You maintain close and constructive cooperation with the medical staff, nursing, and our external partners and represent the interests of the ZPM in cross-departmental matters
• You participate in projects to optimise patient flows and actively shape the further development of Central Patient Management

Competencies and potential

• You have completed training as a certified nursing professional HF/FH
• You bring further training in leadership or personnel management as well as in case management or are willing to complete it
• You enjoy leading employees, can motivate and support people, and gladly take on responsibility
• You have a pronounced organisational and coordination talent, think in networks, and keep an overview even with different requirements
• You communicate clearly, appreciatively, and bindingly, can bring together different interests, and find constructive solutions even in demanding situations
• You question existing processes, recognise potential improvements, and enjoy implementing changes together with your team
• You know the Swiss healthcare system and have an understanding of the needs of our patients as well as operational and economic contexts
• You work independently, decisively, and solution-oriented and appreciate collaboration with different professional groups

Our contact for questions

Marina Henz-Pittaro, Head of Ward Centre for Geriatric Medicine and Rehabilitation, looks forward to meeting you personally and is happy to provide information at Tel. +41 400 80 64.

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