Department Manager (m/f/d) - Fribourg (100% - 38.5 hours)

About the job

Company Description

Job Description

WHAT YOU WILL DO
As a Department Manager, you will lead and support your team, fostering an inclusive culture that strengthens collaboration and entrepreneurial spirit. You will ensure an excellent operational and visual experience for customers and colleagues in the store.

You will:

• ensure an effective visual and commercial presentation to offer an excellent shopping experience to our customers with the help of service tools. 
• analyse sales and budget targets, and develop optimisation measures.
• plan tasks and staff allocation efficiently, ensuring the smooth running of all operational processes - from the sales floor and storage areas to till and fitting room routines, as well as daily opening and closing routines of the store.
• strategically develop your team through targeted recruitment, onboarding, regular feedback interviews, performance evaluations, and individual development.

• have experience in fashion retail and understand the demands of a dynamic sales environment.

Would you like to learn more about the Department Manager role? Listen to our Jobcast and discover directly from our team what the role involves: Department Manager
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WHO YOU WILL WORK WITH
Our stores are the heart of H&M, where our customers experience the brand up close. Every team member contributes to creating an inspiring and welcoming atmosphere.
You will work closely with your team to help our customers feel confident and express their personality through the latest trends and timeless styles.

 

WHO YOU ARE
We are looking for talents with …

• leadership skills and experience in retail.
• motivation and empathy to inspire the team and thus create an exceptional shopping experience.
• a keen attention to planning and priorities to ensure the efficiency of store operations. 

And talents who …

• are solution-oriented, flexible, and have an analytical mind. 
• work in a team spirit, communicate clearly, and listen actively.
• have a passion for fashion, trends, and retail.

WHO WE ARE
The H&M Group is an international company with strong fashion brands and innovative business lines.
We believe that exceptional design, affordable prices, and eco-responsible solutions are not incompatible.
Our customers are at the heart of all our decisions.
Our corporate culture is shaped by thousands of passionate and talented employees.
Together, we use our scale and knowledge to lead the fashion industry towards a more inclusive and environmentally friendly future.


WHY YOU WILL ENJOY WORKING HERE
We are proud to be a dynamic and open company. Our teams benefit from attractive perks and diverse development opportunities worldwide.

• Staff discount on all our products and brands 
• 25 days of holiday
• HIP - H&M Incentive Program (a bonus programme) 
• Employee Assistance Program (support services for employees)
• Corporate Benefits (exclusive discounts on many brands)
• Retirement savings plan
• The gross monthly salary for this position at 100% employment rate is at least CHF 5,023.– (13 monthly salaries). The actual remuneration is determined based on professional experience and qualifications.

JOIN US
Our strength and uniqueness rest on many elements: our inclusive culture, our founding values, and our development opportunities. But above all, it is our teams that make us who we are.

* Assessment for store positions: For some positions in our stores, we use an online assessment as part of a competency-based selection process. You will complete this assessment as part of your application. Your answers will be evaluated based on predefined criteria of the H&M Group.

** Further information on the processing of your personal data is available in our Privacy Notice.

*** We strive to implement a fair and equitable process and ask you not to attach a cover letter to your application, as it often contains information that can easily lead to unintended bias.

Qualifications

Additional Information