Customer Service Clerk 100% (m/f/d)

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Key information

Publication date:08 January 2026
Workload:100%
Contract type:Permanent position
Place of work:null

Job summary

Join TELAG, a pioneer in telecommunication since 1959. Be part of a team that blends tradition with innovation in the digital age.

Tasks

Manage customer lists and ensure data accuracy and updates.
Provide administrative support and showcase your organizational skills.
Assist customers with inquiries and complete standard contracts.

Skills

Completed commercial training with relevant expertise.
Fluent in Swiss German, English, and French; Italian is a plus.
Strong communication skills and advanced PC proficiency.

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Become a TELAGianer too!

In 1959, TELAG started as the first provider of a telephone service. Today, we combine tradition with innovation and establish ourselves in the age of digitalization with our quality and efficiency. Customer relationships are our core business, and we adhere to the highest quality standards.

Are you a passionate customer advisor and want to actively shape our future? Very nice, we are looking for exactly you! Strengthen our team and become part of our success story.

Your tasks:

You manage on-call lists and absence notes and always keep an overview
You take care of the mutations of our customer lists and ensure they are up to date
You support us with general administrative tasks and are a real organizational talent
You advise customers when needed and conclude standard contracts
You speak Swiss German, English, and French fluently
You have completed commercial training and bring solid expertise
You are proficient in using a PC and have advanced IT skills – Excel, Word & Co. are familiar to you
Communication is your strength – you can express yourself clearly and professionally and always keep an overview
Italian? Even better! If you are proficient in this language, it is a plus

We also expect from you:

You have some experience in project management or are willing to familiarize yourself with this area
You have already gained initial experience working with various departments or external partners
You work in a structured and reliable manner – chaos? Not with you!
You are eager to take responsibility and actively contribute your own ideas to projects
You enjoy advising and bring a sales-oriented personality

What awaits you:

Comprehensive onboarding so that you feel comfortable with us from the start.Working hours from Monday to Friday, 08:00-12:00 and 13:00-17:30.After about six months of onboarding, you have the opportunity to work from home (2x per week)

If you feel addressed and want to provide customers with an unforgettable service experience, send us your complete documents (resume, work certificates/diplomas) to Mr. Noah Metzger, rekrutierung@telag.ch or via the "Apply now!" button

Mr. Noah Metzger

Recruiter

rekrutierung@telag.ch

071 666 90 80