Project & Service Manager 80-100%

About the job

You are responsible in Project Management for the planning, control and successful implementation of demanding ICT projects. In doing so, you coordinate internal and external stakeholders, ensure compliance with deadlines, costs and quality objectives, and accompany customers throughout the entire project lifecycle.

In Service Management, you are responsible for ensuring and continuously optimising the agreed ICT services. You monitor service levels, analyse key figures and manage incident, problem, change and release processes.

You have experience in ICT project and service management, good knowledge of ITIL as well as a structured, analytical and customer-oriented way of working. Communication skills, organisational talent and the ability to keep an overview even in complex situations complete your profile.

• Higher vocational training FA/HF or equivalent
• Several years of experience in ICT project and service management
• Sound knowledge of incident, problem, change and release management according to ITIL and project management methods
• Understanding of service processes as well as SLA and KPI control
• Strong communication, leadership and social skills
• High customer and service orientation
• Organisational talent as well as experience in budget and resource management
• Very good German and English skills, French an advantage
• Workplace: Bern or Emmenbrücke

Are you interested in the position? Then send your complete application documents (CV, diplomas, work certificates) by clicking on "apply for this position".

For further information, contact Corinne Hayoz by e-mail: corinne.hayoz@spie.com or by phone +41 58 301 18 23.

The masculine form applies to the feminine and other genders.

We do not work with recruitment agencies for this vacancy.