Sales Support 40% - 100% General Agency St. Gallen-Appenzellerland

09 September 2025
40 – 100%
St. Gallen

Job summary

Join Swiss Life as an administrative support specialist! Embrace a dynamic and rewarding work environment.

Tasks

Support the general agent and sales staff with administrative tasks.
Handle customer calls and greet clients at the agency.
Schedule appointments for advisors and assist with marketing events.

Skills

Completed commercial training with relevant experience is required.
Strong MS Office skills and organizational flair are essential.
A customer-oriented personality with resilience is needed.

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About the job

Your area of responsibility

Management and ordering of promotional items, materials, business cards, office supplies, sales documents (brochure material)
Managing and ordering GA-specific printed matter
Maintaining IT applications and processing cases
Administrative support in the non-life sector
Coordination of collaboration between headquarters, general agency, field staff and customers
Receiving customer calls and welcoming customers in the general agency
Supporting the field sales team in sales promotion activities
Preparation of statistics and reports
Creating offers for private and corporate customers
Supporting the customer advisor in all administrative and organisational matters
Receiving customer calls and welcoming customers in the general agency
Appointment scheduling for pension advisors (inbound and outbound)
Support in sales promotion measures including management of promotional items
Recording and maintaining data in various Swiss Life applications

Your strengths

Completed commercial basic training
Insurance intermediary VBV profile all sectors
Several years of professional experience in insurance or customer service
Good MS Office user skills (Outlook, Word, Excel, PowerPoint)
Numerical and organisational flair
Winning, resilient and customer-oriented personality

Market-oriented base salary
Bonus depending on company success and personal performance
Between 25 and 27 days of holiday
Recognition of service anniversaries every five years
Flexible working hours
Time-out models
Flexible working models 58+
Internal training and further education and courses on various topics
Support for external training and further education
Electronic learning platform

About Swiss Life

With our individual pension and financial advice, we accompany people in all stages of life in preparing for their financial future and support them in shaping their lives financially independently.