ISS Schweiz
St. Gallen
Team Leader: Hospitality 80%
- 20 July 2026
- 80%
- St. Gallen
Job summary
Join our dynamic team as a Teamleiter:in Hospitality (80%) at our company! We're dedicated to providing exceptional services in a supportive environment.
Tasks
- Ensure smooth execution of our services like reception and cleaning.
- Act as the main contact for clients, ensuring high service quality.
- Lead a team of 20+, managing schedules, attendance, and reporting.
Skills
- Commercial education in hospitality or facility management required.
- Strong leadership experience and excellent MS Office skills.
- Fluent in German and at least B-level English proficiency.
Is this helpful?
About the job
Team Leader: Hospitality 80%- Ensuring the smooth implementation of our services (reception, cleaning, etc.)
- Contact person for our customers and ensuring a high level of service quality
- Leading around 20 employees in the reception area and UHR staff (including deployment and holiday planning as well as responsibility for time recording and reporting)
- Conducting quality checks to ensure our standards
- Posting invoices
- Creating and further developing operating manuals
- Operational management of the various ISS services as well as participation in projects
- Acting as a relief in emergencies at reception
- Training in the commercial sector, hospitality, or facility management
- Experience in staff management
- Good MS Office skills, ideally experience with CAFM systems
- Fluent German skills in spoken and written form as well as English skills (at least level B)
- Flexible, independent and structured working style with strong communication skills
- High customer orientation and a strong commitment to quality
- Driving licence category B
- Impeccable character (criminal record and debt collection register extract)
- Wide range of internal development opportunities
- 16 weeks maternity leave
- Staff parties and appreciation programmes
- Discounted mobile subscriptions from Swisscom for the whole family
- Employee offer platform with attractive discounts and special conditions
- Structured onboarding in the initial phase
