Sales Back Office Clerk, 100%

About the job

At Albert Spiess, as an employer in the canton of Graubünden, we take responsibility and maintain a fair approach with our approximately 180 employees. Together, we engage with joy and passion every day in the production of high-quality Graubünden meat specialties.

Sales Back Office Clerk, 100%

We are looking immediately or by arrangement for a committed, customer-oriented and communicative personality as

Sales Back Office Clerk, 100%

You are an important contact person for our customers and ensure with your commitment that everything runs smoothly in the sales back office. From competent customer advice through order processing to coordination with operations and logistics, you accompany the entire sales process. You keep an overview even in a dynamic environment and contribute significantly to customer satisfaction with your service-oriented manner.

What you achieve:

• Active customer support and telephone advice as well as maintenance of sustainable customer relationships
• Independent creation, sending and follow-up of quotations
• Receipt of orders as well as complete order processing and invoicing in SAP
• Handling of customer complaints including credit notes in close cooperation with quality management
• Coordination and scheduling of customer orders in coordination with operations and logistics
• Creation of transport orders as well as processing of customs documents for export business
• Support with sales promotions, labelling checks and price adjustments
• Monitoring market and competitive developments as well as taking on various administrative tasks

What you bring:

• Completed training in the commercial sector, retail or food environment
• Professional experience in a comparable role, ideally in sales back office or the food industry
• Strong customer and service orientation as well as enjoyment of telephone customer contact
• Independent, structured and reliable working style with a high awareness of quality
• Communicative, resilient and flexible personality with pronounced team spirit
• Good MS Office skills, ideally experience with SAP
• Very good German skills, French skills an advantage

Sounds exciting? We think so too!

We look forward to receiving your complete application including possible starting date and salary expectations. You can upload your documents directly via the "Apply now" button or send them by e-mail to personelles@albert-spiess.ch.

If you have any questions about the position, Kurt Mangott, Head of Sales, is happy to assist you at +41 81 308 03 33.