Senior Business Analyst - Mobile Banking 27668

About the job

Shape innovative mobile banking solutions as a Senior Business Analyst from the initial idea to successful implementation.

Senior Business Analyst - Mobile Banking 27668

Job description:

As a Senior Business Analyst / Business Engineer, you are an integral part of an interdisciplinary product team and accompany digital solutions from problem definition to successful launch.

Your tasks include:

• Analysing and structuring customer needs, business requirements, and complex issues in the mobile banking environment
• Developing and evaluating solution options together with Product Owners, Software Engineers, Test Engineers, UX/UI Designers, and subject matter experts
• Specifying requirements using user stories, acceptance criteria, process models, mock-ups, and business concepts
• Preparing and moderating workshops as well as business alignments
• Active stakeholder management between business and IT
• Supporting discovery, user research, prototyping, and validation of new solution ideas
• Accompanying requirements throughout the entire lifecycle – from the initial problem to implementation and launch
• Supporting testing, error analysis, and continuous quality improvement
• Proactively identifying improvement potentials in products, processes, and collaboration
• Contributing own ideas and constructively questioning existing requirements, solutions, and assumptions

About the customer:

Our client is an established Swiss financial institution with a strong focus on digital products and customer-oriented banking solutions. In interdisciplinary product teams, business, engineering, testing, and UX/UI work closely together to continuously develop secure, stable, and modern mobile banking services.

Requirements:

• Several years of professional experience as a Business Engineer or Business Analyst in a digital product environment
• Very good knowledge of requirements engineering and business analysis
• Experience analysing complex issues and developing business requirements and solution concepts
• Extensive experience working with interdisciplinary product teams
• Experience with agile working methods such as Scrum and Kanban
• Experience with user stories, acceptance criteria, story mapping, and backlog refinement
• Knowledge of process and data modelling, for example BPMN or UML
• Experience with testing, UAT, and quality assurance
• Confident use of JIRA and Confluence
• Experience with digital products and understanding of technical dependencies between frontend, backend, and surrounding systems
• Very good communication, moderation, and stakeholder management skills
• Independent, iterative, and solution-oriented working style with high initiative
• Ability to constructively deal with not yet fully defined issues and uncertainty
• High willingness to learn, curiosity, and joy in knowledge exchange
• German at C2 level

• Experience with mobile apps, iOS, and Android
• Experience in mobile banking
• Experience in banking, financial services, or a comparable regulated environment
• Experience with SAFe
• Knowledge of user-centred design, discovery, or design thinking
• Understanding of mobile user experience and current technological developments around digital services