Senior Event Manager

About the job

People at 1800 metres above sea level shape luxury mountain travel. Our dynamic and international team offers our guests smart luxury for an unparalleled holiday experience. As a team member of the luxurious Kulm Group, you are part of the key to our success. Together we make every stay inspiring, unique and distinctive. And as such, we live our culture: discreet luxury, inspiration and life experience. Together we make this possible. This is your chance to become part of our defining culture:

What you will achieve with us
Elegant gala dinners, exclusive weddings, high-profile business events and bespoke celebrations – across two of Switzerland’s most renowned establishments. As a Senior Event Manager, you will oversee the entire planning process from enquiry to operational handover, ensuring that every event at both the Kulm Hotel St. Moritz and the Grand Hotel Kronenhof Pontresina is precisely planned, efficiently coordinated and flawlessly executed.

Your responsibilities:

• Operational detailed planning & implementation: Seamless takeover of confirmed bookings from Sales; detailed coordination of all processes including room concepts, F&B procedures, technology and individual guest requests.
• Hub within the house: Accurate creation and timely distribution of Function Sheets (BEOs) as well as daily close coordination with Banqueting, Kitchen, Service, Technical Services and Front Office of both establishments.
• Presence & on-site support: Point of contact for organisers and clients during the event on site, conducting briefings on location and ensuring smooth operations.
• Interface: Preparation and leadership of internal event meetings to ensure all operational departments are perfectly briefed and prepared.
• Leadership & quality: Leadership and development of the Event Coordinator as well as co-creation of clear operational standards and templates.
• Follow-up: Recording all services provided in the PMS/CRM to prepare error-free final billing.

• Education & experience: Ideally a bachelor’s degree or training in hospitality, event management or business administration, with at least three years’ experience in hotel events or event planning, preferably focusing on meetings, incentives, weddings and private celebrations in the luxury segment.
• Organisational talent: Exceptional attention to detail, a confident sense of priorities and the ability to manage multiple projects simultaneously.
• Process & system knowledge: Proficient use of PMS, CRM and event management systems as well as excellent Microsoft Office 365 skills.
• Personality: Reliable, solution-oriented and resilient; you build sustainable relationships with discerning guests as well as all operational departments.
• Language skills: Fluent and polished German and English, both spoken and written; additional languages are an advantage.
• Start date: October or by arrangement.