Specialist Supplementary Benefits, EL Customer Services Team, 80–100%

About the job

Look forward to

The Social Insurance Centre Thurgau is looking for a Specialist Supplementary Benefits in the EL Customer Services Team 80-100% from 01.01.2027 or by arrangement.

Curtain up for the Social Insurance Centre Thurgau. Here decisions are made that truly make a difference in people’s lives. We are the team behind the scenes that gets stuck in every day, rather than just managing – you decide whether people receive the benefits they are entitled to. Fancy a quick tour? Click through and discover your new working environment in a minute.

• Customer contact: We are the first point of contact for all questions regarding supplementary benefits. Sometimes even beyond that.
• Service orientation: You inform customers so competently that they almost forget it’s about bureaucracy.
• All-inclusive package: From simple rent adjustments to complex maintenance calculations – it never gets boring with us. The diverse lives of our customers are reflected in the colourful mix of adjustments.
• Legal certainty: You carefully check all changes in personal and financial circumstances to ensure benefits are correctly allocated. If there are recoveries or additional payments, you prepare the decision.
• Thinking ahead: You prepare statements for objections, clarify legal questions and contribute your expertise to the further development of our processes.

What you bring with you

• You have a commercial education – so the basics are covered.
• Social insurance is not a foreign language to you, but a calling. Relevant experience is valuable to us.
• You recognise connections, think beyond the individual case and keep an overview even with complex issues.
• You work independently, carefully and responsibly – even when a case does not fit the usual pattern at first glance.
• Customer-friendly and consistent? We see no contradiction in that.

You have a lot to offer, and so do we

• Exciting tasks instead of "Please just forward"
• Further training? Gladly. Standing still is not our thing.
• Appreciation, trust and short decision-making paths
• Fair social benefits and a secure workplace
• Room for ideas – good ideas are allowed to be voiced loudly with us
• Humour welcome. We work professionally – but certainly not without humour
• Good public transport connections and benefits that you actually use
• Flexible working hours and home office options
• A team that sticks together – even without mandatory motivational slogans

Curious?

Apply now online - we look forward to hearing from you.

If you want to know more, call Michael Pereira, Team Leader Supplementary Benefits, at 058 225 77 80 .