Flexsis AG, Frauenfeld
Tägerwilen
Inbound Telephone Customer Advisors / Call Agents (m/f/d)
- 10 September 2026
- 100%
- Temporary
- Tägerwilen
About the job
Company DescriptionFlexsis supports you as a specialist or worker in the fields of industry, construction, production, logistics, technology or services. We connect you with assignments that match your profile and goals.
With over 50 branches throughout Switzerland, we offer you access to a broad network. You will always have a personal contact person by your side.
With us, you are comprehensively covered under the GAV temporary employment agreement, benefit from attractive training offers, and work with a personnel service provider certified according to ISO 9001.
For our client, we are looking by arrangement for the location in the Kreuzlingen region (no further commute of more than 45 minutes) for several talented and communicative individuals to start as
telephone customer advisors / call agents inbound telecommunications sector billing/admin department (m/f/d)Job Description- Conducting and recording incoming telephone calls in the administrative area including billing inquiries
- Identifying sales opportunities (sales, up- and cross-selling), optimisation of the customer portfolio
- Receiving and processing faults in 1st-level support
- Customer-oriented, friendly product and service advice
- Articulate, motivated, sales-oriented, technically skilled, flexible and reliable
- Convincing communication skills and willingness for active customer retention
- Availability 100% during the 7-week training period (Mon-Fri)
- Shift willingness: Our employees are scheduled twice a month on Saturdays
- First practical experience in technical customer support, strong service orientation as well as high technical affinity and quick comprehension.
- The framework conditions for part-time employees (80-100% workload) remain the same: 5 days per week, 2 Saturday shifts, working days: Mon - Sat: 08:00 - 20:00 (Sunday off shift)
- Criminal record and debt enforcement extract must be submitted as soon as possible upon acceptance
Mandatory Skills:
- Good PC skills, advanced IT user knowledge
- Good understanding of telecommunications
- Good communication
- Sales and consulting affinity (sales, up- and cross-selling)
- Finesse in delicate customer situations
We offer:
- Full- or part-time employment on a permanent basis
- A responsible role in a dynamic company
- A collegial working environment in a friendly team with flat hierarchies
- Intensive training (7 weeks at 100%) with full salary
- Development opportunities in the telecommunications sector
- Attractive benefits and training opportunities
Interested? Then apply now.
