Software Technician (m/f/d)

Job Overview

As a Software Specialist, you play a key role in the deployment, configuration and support of our access control solutions. You work with our clients to ensure the implementation of software platforms, the integration of associated infrastructures and user support throughout the project lifecycle.

You collaborate closely with project teams, field technicians, our partners and clients to ensure reliable, secure and high-performance installations.

What you will do

• Carry out the installation, configuration and migration of our access control software at client sites.
• Ensure the setup, integration and commissioning of software solutions within clients’ IT infrastructures.
• Participate in the creation, configuration and administration of server and network environments necessary for the operation of our systems.
• Coordinate technical activities with clients’ IT teams, project managers and external partners.
• Provide level 1 and 2 technical support for software solutions.
• Support our technicians and partners during deployment and commissioning phases.
• Perform technical analyses, diagnostics and incident resolutions.
• Train client users and administrators in the use of our solutions.

What we require

• Higher education in computer science (CFC, ES/ET, HES or equivalent).
• Minimum 3 years’ experience in a similar role focused on software, infrastructures or systems.
• Excellent knowledge of IT infrastructures and computer networks.
• Proven experience with Microsoft Windows Server operating systems and virtualised environments.
• Basic knowledge of SQL and experience with Microsoft SQL Server.
• Additional skills in implementing and managing backup solutions and deploying and managing IT monitoring solutions will be highly appreciated.
• Experience in electronic security systems, access control, video surveillance or identity management is a significant advantage.
• Excellent customer service skills, autonomy and ability to manage multiple priorities simultaneously.
• Availability for travel to clients in French-speaking Switzerland.
• Valid driving licence.
• Good command of French as well as English and/or German.

What we offer

• We offer attractive employment conditions with various benefits
• Opportunities for partial remote working
• We operate in an exciting technological environment
• We are an international group with a family atmosphere
• We place great importance on promoting personal and professional development

Why join dormakaba?

We are at the heart of every place that matters.

From automatic doors to cloud-based access control, we are the global leader in access solutions for schools, banks, airports, hospitals, hotels and many other sectors. We enable smooth movement within safe, secure and sustainable places.

With over 160 years of experience and driven by a culture of excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact.

At dormakaba, you are encouraged to take initiative, develop your skills and build your career alongside 16,000 experts worldwide who set the industry standards every day.

Work in an environment where you will make a difference – apply now!

dormakaba is an employer committed to inclusion and diversity. We treat all applications equally, regardless of ethnicity, skin colour, religion, gender or sexual orientation, nationality, disability or other characteristics protected by law, to ensure equal opportunities.