Clerk Secretariat & IT Coordination 50-60%
- 13 November 2026
- 50 – 60%
- Permanent position
- German (Native language)
- Zürich
About the job
Canton of Zurich
Directorate of Justice and Home Affairs
Cantonal Victim Support Office
Cantonal Victim Support Office
Zurich
immediate start or by arrangement
Clerk Secretariat & IT Coordination 50-60%
50 - 60%
Are you an organisational talent, enjoy digital solutions and keep an overview even in a lively work environment? Then an exciting role awaits you with us, where you can apply both your administrative skills and your flair for IT and digital processes.
Tasks
- You are the first point of contact for the team regarding questions and problems related to our specialised applications and take on the role of Super User.
- You open support tickets, monitor their processing and coordinate the concerns with our IT service provider Digisol.
- You act as a link between our team and Digisol and ensure targeted communication.
- You provide support as needed in first-level support for the extranet.
- You deputise for the management of our event management tool and our website.
- You support the team in the introduction of new processes and systems and actively participate in IT projects.
- Together with your two colleagues, you organise the secretariat and ensure an efficient and professional handling of administrative tasks.
- You conduct business control and ensure reliable recording and follow-up of cases.
- You handle incoming and outgoing mail, organise file retrieval and take care of the return and archiving of files.
- You perform administrative tasks related to legal validity checks, file directories and case closures.
- You prepare payments within the framework of victim support procedures and take on the accounting of general invoices.
- You answer telephone calls, forward them and independently respond to simpler enquiries.
- You organise appointments, meetings and events, maintain the team agenda and take minutes of meetings.
Your profile
- You have a commercial basic education or a comparable qualification.
- You bring experience in secretariat management and administrative support of a team.
- You have a strong IT affinity and an interest in digital applications, systems and processes.
- You are proficient in the common MS Office applications and quickly familiarise yourself with new specialised applications.
- You work independently, in a structured, careful and service-oriented manner.
- You are communicative, solution-oriented and enjoy supporting different stakeholders.
- You keep an overview even in hectic situations and set the right priorities.
- You are team-oriented, flexible and willing to pitch in.
- Ideally, you have experience in project environments or in collaboration with external IT service providers.
What you can look forward to
- A varied and responsible role with different areas of responsibility.
- A central role as the organisational and digital hub of our team.
- The opportunity to contribute your own ideas and actively shape processes.
- A collegial team that values your support.
- A diverse working environment where administration, IT and organisation go hand in hand.
Your contact
Ami-Sahra Buchmeier
Head of Secretariat
Phone: +41 43 259 46 34
Head of Secretariat
Phone: +41 43 259 46 34
Ramona Linke
HR Business Partner
Phone: +41 43 259 25 66
HR Business Partner
Phone: +41 43 259 25 66
Dear recruitment agencies! Unfortunately, we cannot consider applications that involve fee claims. Only direct applications will be answered and considered in the selection process.
About us
We at the Cantonal Victim Support Office are responsible for ensuring that victims of violent crimes receive the necessary support. We assess applications for financial victim support benefits based on the Victim Support Act in a written administrative procedure and are also responsible for supervising and financing the recognised victim counselling centres.
In the midst of life: The Directorate of Justice and Home Affairs of the Canton of Zurich covers a diverse range of tasks. It ranges from law enforcement, penal system and victim support to municipalities and statistics, as well as cultural promotion, equality and integration. Thus, the directorate contributes to the functioning of the canton in important areas.
We offer...
Lunch-Check
a diverse catering offer thanks to Lunch-Check
Meaningful work
meaningful work with real added value for society
Scope for creativity
space for your own ideas and active participation
Good social benefits (pension fund)
an attractive pension fund with many options
Workplace near station
a central location with good public transport connections
Your application process
- Pre-selection
- Initial interview
- Online assessment
- Second interview including meeting the team & practical insight
- Final decision
