Account Manager (m/f/d), Opfikon, 80-100%

Wincasa is the leading Swiss real estate service provider and part of the Implenia Group. We decisively shape the future of the real estate industry. Digital services, agile processes and a smart way of working characterise us. Become part of our transformation journey and actively shape the future of Wincasa.

Shape the future of our customer portfolio at a strategic level: As the central hub between institutional owners and our operational units, you take overall responsibility for complex customer relationships. You manage interdisciplinary teams, strategically develop mandates and ensure that we not only meet but exceed the expectations of professional owners.

For our Key Account Management we are looking for an experienced personality as:

Your responsibilities:

• You are holistically responsible for a complex customer portfolio and act as a single point of contact at a strategic level
• You are a sparring partner for the client-side top management, asset and portfolio management
• You conduct regular control and coordination meetings with decision-makers on the owner side
• You identify development and optimisation potentials early and initiate concrete measures
• You orchestrate internal departments (property management, marketing, construction, controlling etc.) and ensure excellent service delivery
• You are responsible for budget, forecast and reporting processes towards institutional owners
• You ensure compliance with all contractual agreements and actively develop mandates further
• You identify cross- and upselling potentials and actively support contract negotiations and mandate developments

That is why you succeed:

This role is aimed at experienced personalities who bring one of the following profiles:

• Several years of proven experience in key account management in the real estate environment
• Several years of activity on the owner/asset or portfolio management side (institutional investors, funds, investment foundations or similar)

Additionally, you bring the following:

• In-depth real estate-specific further education (e.g. MAS Real Estate Management, FA Property Management/Marketing or comparable)
• Sound knowledge of the value chain in real estate management
• Strategic thinking combined with operational implementation strength
• Confident appearance, also at higher management levels
• Strong negotiation and communication skills
• Very good German skills; French and/or English are an advantage
• Entrepreneurial mindset with a strong results orientation

Here are some of our benefits:

• Working hours: We live mobile working with individual (annual) working hours and/or part-time work. Up to 40% home office is possible. Work-life balance is very important to us because balanced and rested employees matter. The purchase of additional holidays is possible.
• Mobility and catering: You receive a contribution for the mobile phone. We also contribute to your catering.
• Training and further education: Promoting employees is an important part of our culture. Benefit from generous support for internal and external training and further education. We offer career opportunities in leadership, specialist and project functions
• Salary: You can expect a market-appropriate remuneration with absolute pay equality for all genders. The pension fund benefits are attractive and you can choose from various models the one that suits you. The accident insurance covers the private hospital ward.

Further information about our benefits can be found on our career page.

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