Roster Office Manager - Permanent Full-Time

Thanks to more than 2,200 employees, we are a key player in mobility in the Geneva region, working daily in the service of the community.

In order to improve the daily life of as many people as possible, we are constantly developing. That is why at Transports Publics Genevois, we rely on our talents and why not soon on you?

We are committed to offering all our employees:

• a flexible and innovative working environment
• dynamic and evolving career prospects
• attractive social conditions

With us, everyone is welcome and we are convinced that your place is here. Are you ready for this new experience? Then join us!

As part of a newly created position within the Operations department, we are advertising a position for:

Mission

Reporting to the Deputy Head of the Offer Design Division, you take responsibility for the Roster Office and manage a team of 13 employees dedicated to the operational planning of driving staff. Your main mission is to ensure, at D-1 and on the day, the match between available resources and driving needs, in order to guarantee the continuity, quality and efficiency of the tpg service.

Your main responsibilities

• Manage, coordinate and develop the Roster Office team (13 people) to ensure a high level of competence, motivation and performance in line with the objectives of Operations and the Offer Design Division,
• oversee the short-term operational management of tpg driving personnel resources (approximately 1,600 people), ensuring optimal coverage of operational needs on the day, in compliance with legal, regulatory constraints and internal standards,
• contribute to the evolution of practices and tools in the field by identifying areas for improvement, supporting change and ensuring process harmonisation,
• ensure cross-functional coordination with Operations units and internal partners to guarantee smooth information flow, coherence of operational decisions and achievement of common objectives,
• represent the Roster Office to management and internal partners and contribute to strategic directions related to resource management and network operations.

Your profile

• You hold a Federal VET Diploma or an equivalent qualification,
• you have confirmed professional experience, ideally at least 5 years, in an operational environment related to resource management or planning. Experience in short-term planning (D-1 and day of) ideally in the transport sector is an asset,
• you have experience in team management or in a role involving coordination and leadership of employees,
• you are proficient in resource planning software, ideally in a short-term planning context (D-1 and day of). Knowledge of HASTUS, particularly the Daily Crew module, is an asset,
• you are recognised for your organisational skills, your ability to make decisions in a demanding operational environment and your aptitude to unite a team around common goals,
• you are available to work irregular hours according to the operational needs of Operations.

Are you interested?

Do you want to put your expertise at the service of an operational activity essential to daily mobility?

This position offers you the opportunity to join a team at the heart of driving resource management and to contribute concretely to the reliability and quality of the tpg service.

Mindful of environmental issues and our impact on the planet, we favour a fully digital recruitment process and only accept complete applications submitted via our recruitment platform.